[Resolved] Airtel — unusual deduction

[Resolved] Airtel — unusual deduction

B bharatcool.arora from Dehra Dun, Uttarakhand

its my second complain against airtel here but my problem not resolved properly after my 1st complain i got a call from [protected] they just do a formality and credit my no with rs 27 but my roaming free pack is not activated yet and my balance is deducded for roaming . i am airtel prepaid user my no is [protected] i recharged my no by 177 on 29 nov 2012 and get 180 days free roaming all over india but after 26 jan 2013 my balance is detectd continuously for roaming i complaint thrice in airtel care but they are not solving it. complain no given by airtel are Cbnra[protected] CWRCH[protected] CWRCH[protected] plz help me get my unnecessarily deduction charges back and compensation. Bharat Arora contact no : [protected] [protected] Was this information helpful? No (0) Yes (0)
Nov 5, 2016 Complaint marked as Resolved Verified Support Feb 23, 2013 Airtel Customer Care's response Namaste Mr. Arora, This is to inform you that your concern listed 21 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste Mr. Arora, We would like to inform you that your concern listed 21 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Comments

Sushant Girdhar

from New Delhi, Delhi

Airtel — Unusual charges

Respecter Sir/ Ma'am

I would like to launch a complaint against airtel for charging money for a service which i didnot ask for. This is 3rd or fourth time they are doing so. Every time airtel activate some service and deduct money from my account and when i complain about this they refund the money and if i don notice it for 3 or 4 days they sart continuing the this. This time airtel started a service of job alert on my mobile on Dec 22, 2010, i noticed it today, Jan 6, 2011, i contacted costumer care and got the reply by Mr. Avinash, Sr. Executive that he can provide me only 3 days charges. I request you to look into this matter.

Thanks
Sushant

bharatcool.arora

from Dehra Dun, Uttarakhand

Airtel Prepaid Haryana — unnecessary deduction of charges

i am airtel prepaid user my no is [protected] i recharged my no by 177 on 29 nov 2012 and get 180 days free roaming all over india but after 26 jan 2013 my balance is detectd continuously for roaming i complaint thrice in airtel care but they are not solving it. complain no given by airtel are Cbnra[protected] CWRCH[protected]
CWRCH[protected]
plz help me get my unnecessarily deduction charges back and compensation.
Bharat Arora
contact no : [protected]
[protected]