[Resolved] Airtel — unwanted balance deducted from prepaid account | |||
Sir, I am an airtel prepaid user and my number is [protected]. it has happened twice in past 7 days that I get a message from airtel regarding thanks for downloading some wallpaper from their site and I have been charged Rs. 5.0. I am not downloading anything. when I call customer care they respond in a casual way and say it cannot be refunded back. kindly do the needful.hoping for a quick response. Thanks Was this information helpful? | |||
Oct 31, 2016 Complaint marked as Resolved Verified Support Feb 20, 2013 Airtel Customer Care's response Namaste (Ashish4509), We would like to inform you that your concern listed 17 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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AirTel — unwanted deduction of balance from account
I got a pop up[ on my screen stating the subscribe for hinduism from airtel despite of being registered my number in do not disturb list of airtel through airtel website.There was a field for responce and I did not responded to it yet I got a message that rs 10 have been deducted from your account for subscribing to hinduism.
I want to register a complaint with airtel that please stop these kind of activities.
this is a frequent problem being faced by me and have been charged several times in the same way but I thought its ok that it may be a system problem. but now it is a limit.