[Resolved]  Airtel — unwanted charges for services

Address:Ahmednagar, Maharashtra

sir
i hav purchase the given number from dealer
[protected] 1 month it gives good services but now it can charges for unwanted services and says u hav activate them are we dont know how to activate the service.then how should they always told that reason?i think this is the new funda of company to make mony from its own customer..
refund the last 15 days payment on my card otherwise i hav to stop recharging ur company sim....
thank you
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel Sim Card — services about sim card

i have air tel sim card.i should be submitted my documents in shop.but i dont have getting services from 3 to 4 months.
i have lost my sim card please suggest him
my mobile is lost on 21-10-09 it is working i want information/details of my mobiletill today

Airtel — Charging fee for unwanted service

I, Ravi Shinde ([protected]), is having Airtel prepaid connection.

Since last six months the Airtel India is deducting money from my prepaid account with out my permission, on inquring I was been informed that the money was deducted for the following services which i have not asked for,
1) Airtel Picture Post

I have called the customer care and have stopped the service. But the response from the customer care executives was not so good and they have been refusing to refund the money deducted for that service.

kindly refund my money. I also request you to stop sending me such request in near future.

Thanking you,
Ravi Shinde
I have been using my sim ([protected]) since last 3yr. But now it has been done deactivated by the airtel co. without any information to me.
Now i am in roaming and if i make a call to the call centre by my another number ([protected]) which is also in roaming
they are playing with me by hanging up my call.
What shall i do now ?

AirTel — Unwanted Charges and Services

Dear Sir/Madam

* Unluckily I am customer of Airtel ([protected]).
*And I have fad up from your people.
* I don’t know why this kind of culture you have.
* From day one I am facing wrong communication from your people.
* I take connection from Airtel Relationship M/s Kundanlal Communications.
* Mr. Ashok (Sales Executive, Mobile No.[protected] sold me the connection.
* He (Mr. Ashok) commit to me that Call Conference Changes need to pay only first month then after will never impose to me. But every month adding in my bill.
* He (Mr. Ashok) told that in my plan free time will adjust in STD calls also but I found only in local calls.
* Many time I try to contact him (Mr. Ashok) but he always avoid my phone and if talk then told will see.
* Once I was register a complain for the same but nobody care of that.

* In first week of February 2011 I did request some changes in my connection at M/s Kundalnlal Communication(Airtel Franchises) from Mr. Sunil (Executive in Showroom).
* I request to change Rs. 125/- Per Month plan and stop or remove Call Conference and SMS Pack.
* But yesterday on 17th March 2011 I visit your same store and confirm me that both pack still active and its charges impose in my bill.
* I spoke to customer care on phone but he told me that no any request for the same.
* I spoke to Mr. Ashok (Sales Executive at M/s Kundanlal Communications) and another Girl Executive to resolve this issue then bluntly both replied that they can’t do in this because this is customer bill and payment issue and have to pay.
* I paid my outstanding Rs. 138 after reducing the SMS pack and Call Conference Charnges ( Rs. 98+90= Rs. 138) or Rs. 326-138= Rs. 138.

* I clear to M/s Kundanlal Communications that I will not pay any amount which is impose on my bill because of your fault. You please pay against your fault in my bill or do some provision for this dispute. From my side my bill is clear and I will not pay now against this bill.

* Very sorry to say which is true nobody in Airtel I saw customer friendly and always find their attitude just like any typical govt official.

* Now I decided to leave my airetel connection ([protected]).
* Kindly stop or disconnect my connection immediately after completing current month bill.
*Kindly adjust my remain adjustable security also in your bill and whatever amount will due that pay or deposit.
* Please consider my request on priority basis to avoid any more dispute.

* For any more communication with me you may contact to my another number [protected].

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