[Resolved] Airtel — Non response of Airtel Customer Care | |||
Dear Sir, My mobile No. is [protected] I have received a message from the Airtel, to submit documents as required by the DOT for verification. I have received the message on 23.03.2010. I have visited my nearest Airtel relationship center vapi (gujarat) on 24.03.2010, I have given my identity proof, but they also asked my photo. I have resubmitted my application along with all my identity proof with my photograph on 25.03.2010. The people sitting at the Airtel relationship center informed that, my documents will send today and mobile will start functioning from 29.03.2010. Mean while my incoming and outgoing calls stopped from 25.03.2010. regarding this I asked why my incoming calls blocked, the staff's sitting at vapi Airtel relationship center informed that, they try to start incoming by to today evening. when on 29.03.2010 my incoming and outgoing calls was not activated I have visited the Vapi airtel relationship center, they are try to avoiding and saying that, they can't do nothing. The DOT people will do in your matter. I have contacted 3 - 4 times Vapi Airtel relationship center, but the staff's are not maintaining their relationship with their customer. I have called the customer care several times they are advising to meet the vapi airtel relationship center. Till date they are not responding to my complaint nor giving attention. When the Relationship people can't do nothing in my matter, when talking to Airetel customer care they are informing to contact nearest Airetel office, When Airtel can't do nothng, why they are collected my documents. Why Airtel given mobile sim when they can't track my documents or status. To Whom I to contact, to who I pledge my complaint. What I do, I can't understand, as I am using only this mobile for the last five years. My out going and incoming calls are not working. I am not getting any Response from the Vapi airtel relationship center nor the Airtel customer care. Plz. help me to activate my mobile no at the earliest, as I am depending only this mobile no for my all contacts. Thanx. & regards plz. pl.z help me My Mobile No. is [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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Airtel — Not maintaining the privacy of my incoming & outgoing calls
here i want to complain that Airtel Cellular Co.is not keeping a check on its Franchisees and DSA or Distributers of services as they r not following the strict rules regarding the disclosure of Billing details, Incoming & Outgoing numbers identity..as i m an Airtel Pre-paid Customer in Rourkela of Orissa, i m using the Number since last 3 yrs, although the sim is issued in the name of my spouse, but i own the sim & the number [protected].. but i have seen many a time that he asks the Office Staff to give the billing details and with those details my In-Laws and my spouse questions me about each numbers owners and the reason behind talking to them, like why i talked at that number, what was the discussions, wat is the relations between the person I talked and my parents or did i made any complains to them, they dont want me to talk more than a cuople of minutes with my mayka people..
I m fed up with them as well AirTel Rourkela Office or Customer Service who give them the details etc..
plz help me out or kindly made the airtel services (Rourkela or Its Head-Office or Customer..) to stop this torture to me or do whatever u think will be the best, to help me out.
Srikaas.