[Resolved]  Airtel — verification issue

Address:

Central Delhi, Delhi

I have ported my number from Idea to Airtel. My number is [protected]. The verification guy of Airtel had come and I was in my Boss cabin. The verification guy enquired and was told by the office caretaker that I will be back soon and that he could also call me but the "arrogant" person replied I don't have time to call everyone and he left marking me " Not found at address". Next day I had to go to Pune for office work. I receive a SMS from Airtel warning about stoppage of Out going calls and it was also mentioned in the SMS that I should contact my dealer to avoid stoppage of outgoing calls. I immediately contacted my dealer who told me that verification will be done again on some date. I felt relaxed but to my surprise Airtel after one day completely stopped services NO incoming calls even no SMS I am left in lurch being in Pune I have to often go to STD booths which are also hard to find or borrow somebody Else's phone for contacting to my family and to enquire about the health of my ailing father. My family could also not contact me as incoming facility was also barred. I really felt it was " totally unjustified" to stop the service when I was in roaming and i needed my phone the most.

I demand that my connection may be restored immediately. I am also having another connection from Airtel number [protected] which is lying at my home now. If verification is so sensitive I hope that Airtel puts some sincere employees on this duty and not careless people which can cause problem for Airtel customers.

Vikas Chawla