Airtel — Wireless internet not installed even after repeated complaints

Address:

Delhi

I had called the airtel customer care for installation of wireless internet modem to my on going broadband connection. When I put up the request, I received the modem within 24 hours. After that I was told to call airtel customer care again to put up a request for the modem's configuration. After repeated calls to the customer care a person came and installed the wires and gave me a number of another person for configuration. When I called him yesterday evening he told me to remind him the next morning that he has to come and do the needful. Today morning when I called him up to remind him at 10 AM, he tells me that he will come before 12 noon. I again called him at 1 PM and he says that he will come in half an hour. At 4 PM when I called him for the 4th time he says he will come in an hour. Are these the services that are called world class services by airtel ? And another thing, my request has not been completed even after all this by 5PM.