[Resolved] Airtel — Wrong amount deducted | |||
I recharged my No with 200/- for talk time but after recharge when i called up at one place and i came to know that my all amount has been deducted. then again i called up at call centre then agent told me that this recharge is for GPRS activation and for talk time it is of Rs 201/- and before recharging my account i have already called to call centre and agent told me that we have only Rs 50, 101,200 & 441 for talk time & dealer told us you will get the talk time in Rs 200 recharge. and after this wrong deduction i called to call centre then another agent told me that we have Rs 201 top up in which you will get the talk time. Now pl tell me every person is giving different information and i don't know who is giving me correct information. My 200Rs got lost due to this wrong information which is giving by your agent & dealer. pl return my money back or else i am going to left this No. My No - [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I recharged my number i.e [protected] (Airtel) with Rs. 10 Internet pack on 15th april 2013. This pack gives usage of 100 MB . On that day my number was having main balance of Rs.50 . When i was using the internet facility with my same number, the balance of Rs. 50 deducted from my account and at that time about 6 MB were left out of that 100MB. Due to this, I compliant to the airtel consumer care and they told that the same amount will be refunded on 17th april 2013. But no amount has been refunded by them till now. I have tried for so many times to the customer care number but there is no response. I have also tried on their no.[protected] for which normal call charges apply, but no response is there. Due to these calls i have also expensed the amount and my time.
Now I want Rs. 50 to be refunded and the compensation for expenses and my time which i have lost due to this issue.
Hoping for favorable and immediate response.
Thank You.
Now I want Rs. 50 to be refunded and the compensation for expenses and my time which i have lost due to this issue.
Hoping for favorable and immediate response.
Thank You.
It is intimated that Rs 65 has been wrongly deducted for my mobile no [protected]. Please revert the same amount in my account.
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My airtel number is [protected].
airtel is automatically subscribing sevices on its own and deducting money from prepaid account. Yesterday when I noticed that money is getting deducted I immediately stopped all the value added services. Today again they activated astrology alerts on my number and dedcted 30 rs. This is total fraud. Please refund all my money that you deducted in last 4 months.
Thanks,
Manjary