Airtel — Wrong billing/ Misinformation by Airtel | |||
Sir, This is with ref to my mobile no [protected] (postpaid). I have activated GPRS for 98rs and Airtel executive told me that I can use 1GB internet access for the next one month. After variopus call from me Airtel Executive has confirmed me that my internet is active and no more extra charges will be billed for next one month, but I receive bill of Rs 6500/- stating usage of internet in my mobile. Now nobody in Airtel is helping me clarifying this issue rather they are treating me to pay the amount without any clarity. Airtel executive given wrong information about GPRS activation and billed me wrongly. Please intervene in this regard. Thanks, Karthik Was this information helpful? | |||
2 Comments | |||
Comments
Don't active Airtel postpaid you will be billed with wrong information
Reply
Dear Mr.Rakesh
I have mailed to your [protected]@in.airtel.com. Detail mail below.
Please note my number [protected] incoming is blocked so how do you think you can contact me.
And I haven't received any mail stating that the mentioned problem is resolved. I am deeply hurt by the Airtel Management in dealing with customer like me.
Dear Pooja Kataria
First please be informed my number i.e [protected] is blocked by Airtel. I am not able to receive incoming calls or it is blocked my Airtel.
Regarding the outstanding bill I have today also received calls to my other number from Airtel and explained very thing to your executive once again.
Time and again I have requested all your executive that whatever bill is raised is done falsely by Airtel.
I have mailed to your [protected]@in.airtel.com. Detail mail below.
Please note my number [protected] incoming is blocked so how do you think you can contact me.
And I haven't received any mail stating that the mentioned problem is resolved. I am deeply hurt by the Airtel Management in dealing with customer like me.
Dear Pooja Kataria
First please be informed my number i.e [protected] is blocked by Airtel. I am not able to receive incoming calls or it is blocked my Airtel.
Regarding the outstanding bill I have today also received calls to my other number from Airtel and explained very thing to your executive once again.
Time and again I have requested all your executive that whatever bill is raised is done falsely by Airtel.
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