[Resolved]  Airtel — Wrong information and deduction

Address:

Pune, Maharashtra

Hi.. my name is Pravin. I m airtel preapaid customer. I want to activate my Personnel tune so i contact to airtel customer care on 121. As per my discuusion with the executive he told me the rental for activating the personnel tune. He ask me wherther to activate Hindi or English personnel tune. I told him to activate English Personnel tune. But he activated Hindi personeel tune.
Then again i contacted to their customer care for complaints on 198. But nobody is giving proper answer to me. My total deduction is Rs.165. They only hold the lines for around 45 to 60 minutes with no answer. I also requested to talk with Senior most person but against they hold the line for 1 hour.
So I dont know how handle this situation. So I request to take aganist some action on Airtel.

Pravin Tambe.
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