Airtel — Wrong Information And NOt Responding

AirTel — non responding

Dear Sir,

In spite of so many call and complain, your entire team is just paying with your system and the customer is getting sufferer.

The development is:

1. No one in the customer care is attending the call, just saying thanks and cutting the call, or the system is so bad the call is getting cut, or the people are so cleaver that just increasing the no. of calls they are making and fooling your esteemed system.
2. You are giving false claim that your people are afraid of comming to Sector 21, Kharghar because they assume that they will be beaten by local people. Please note, your people may be right either they have cheated a number of people in this area or connected with anti social groups or due to your extreme poor service they are expecting good treatment from the area or even they actually on leave , just fooling you around.
3. I have paid in advance and still can not use your service since mid of June 2012, though it is recorded from 22nd June 2012. Hence not only just for compensesion, we will go for consumer right and all possible ethical , social and media way to expose the level of service you are providing.

I do not like to extend my time frame, if I see so senior person is going to take the action except the parroting style readymade words, just see what a common man can do.

I do request to all other service provider also to provide good service , because my small and modest action may cost you dear.

regards,

Kalyan Roy
[protected]

A-201, RAJ, Plot-66, Sector-21, Kharghar,
Navi Mumbai-410210, India

Namaste Narayana,

This is to inform you that your concern listed on 17 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Narayana,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33