[Resolved] Airtel — WRONGLY CHARGED SERVICES | |||
I HAVE BEEN WRONGLY CHARGED SERVICES WHICH I DID NOT SUBSCRIBE AND FOR REVERSAL THEY R TELLING THEY WILL CREDIT IN NEXT BILL AND THEY HAS ALSO CHARGED LATE FEE OF RS-100/ FOR WHICH I DID NOT PAY THE BILL. IN NEXT MONTH THEY HAS CHARGED ME INTERNET USAGE OF RS-295/. UNNECESSARY. I HAD TALK TO 121 CUSTOMER SERVICES THE PUT THE CALL ON HOLD AND THEN THEY DID NOT GIVE ANY REPLY AND THEN THEY DROOP THE CALL. Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Feb 04, 2013 Airtel Customer Care's response Namaste(shaikhrahim), We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Rakesh Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 6 Comments | |||
Comments
Dear Sir/Madam,
I would like to bring to your notice about the billing done by Airtel and are no 1 contenders in ripping off customers.I am one of the fortunate once that airtel selected me.
I have a connection with the account number[protected] which I have been using this since September 2007, To start off I brought this connection under CUG 249 where the Monthly charges should be around 249 wether I use it or not, now to my surprise Airtel has been charging me RS 403.55 as Monthly Charges + other call charges.
These people never try to resolve the query nor even make an effort.
Hope my complaint is heard and a call is answered.
Regards
Mohammed Jaleel Ahmed
I would like to bring to your notice about the billing done by Airtel and are no 1 contenders in ripping off customers.I am one of the fortunate once that airtel selected me.
I have a connection with the account number[protected] which I have been using this since September 2007, To start off I brought this connection under CUG 249 where the Monthly charges should be around 249 wether I use it or not, now to my surprise Airtel has been charging me RS 403.55 as Monthly Charges + other call charges.
These people never try to resolve the query nor even make an effort.
Hope my complaint is heard and a call is answered.
Regards
Mohammed Jaleel Ahmed
worngly billed my cell no [protected] please give the call deatails
AirTel — charged wrongly
hiIts regarding the outstanding amt within 5 days my outstanding amt is Rs 5968.80 and my credit limit is Rs.2600
When called Aitel helpline no they disconnected the line after placing on hold for a long time and it’s an ongoing issue. From past 3 months facing this problem earlier I was wrongly charged Rs.1000 and Rs.2000 in the previous bill but this time it was charged around Rs 6000. Where my bill only comes to max Rs.500. On Tuesday 13 January 2009 I had been to airtel relationship center located at chakala andheri and was informed that my number is hacked and they can’t do anything abt it and was also informed that many people are facing this issue with airtel but they can’t help it but they expected me to pay the amount which I haven’t used. And when I questioned them that from 3 months I was facing this problem the wrong amt used to get waived off but this time it is 6000 for just 5 days but after kept on calling Airtel, they was promised a call back from your senior but never received any callback Infact was told that I had to pay the amt and then my outgoing will be activated. The service provided by airtel is horrible do you expect to pay the amt wherein I have not used.
Jackson Banala
[protected]
i hve a airtel prepaid sim of kerala...and am on roaming ...ihve been charged wrongly for different services like WAP which i never subscribed..every time i reacharge my cell i am being charged for these types o[censored]nnecessary subscriptions which i never subscribed leaving my account balance to nil...i want a serious look into this matter and a positive response .
Sachin Jaiswal
[protected]
Sachin Jaiswal
[protected]
Respectrd Sir /Madam,
I am your old customer. My mobile no is [protected]. From last few months I am having problem with your Airtel service. I am facing problem of reduction of my balance without any subscription/activation. On 16 sep. evening my balance was deducted Rs10 as I didn’t activate any service on my mobile. Same day evening I discussed this matter with your customer executive’s senior. He assured me that my balance will be refunded back within four hours which is still not credited. Today also I talked with your customer executives but satisfactory reply not given by them.
Same problem happened with my son’s mobile. His name is Amar Mhatre & mobile no is [protected]. His balance also debited by Rs10 for some service which is not activated/subscribed by him. So I kindly request you to refund us Rs10( myself) and Rs10 (Amar Mhatre) early as possible.
Your co-operation is expected.
Thanking You,
H.B.Mhatre
I am your old customer. My mobile no is [protected]. From last few months I am having problem with your Airtel service. I am facing problem of reduction of my balance without any subscription/activation. On 16 sep. evening my balance was deducted Rs10 as I didn’t activate any service on my mobile. Same day evening I discussed this matter with your customer executive’s senior. He assured me that my balance will be refunded back within four hours which is still not credited. Today also I talked with your customer executives but satisfactory reply not given by them.
Same problem happened with my son’s mobile. His name is Amar Mhatre & mobile no is [protected]. His balance also debited by Rs10 for some service which is not activated/subscribed by him. So I kindly request you to refund us Rs10( myself) and Rs10 (Amar Mhatre) early as possible.
Your co-operation is expected.
Thanking You,
H.B.Mhatre
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AirTel — wrongly charged
respected sir,I beg to state that my phone number is [protected].on 31/12/2008 I was wrongly charged of rupees 130.for downloading something but in reality i have not downloaded anything.it was computer mistake and automatically sms came and amount deducted from my acount when i talked to customer officer then they not gave me proper response moreover one officer threaten me and said me whatever you do we will not refund money. so i request you to consider my complaint and give positive response.
yours faithfully,
manoj kumar vishwakarma.