Airtel — wrongly deduction of Mobile no. [protected]

Address:Chhattisgarh

R/Sir/Madam,

You have wrongly deducted Rs.48 from my mobile. through incoming call and automatic.

and my talk time is 0. Please return at earliest. If you have any problem in returning Please call me. If any service is activated then deactivate at earliest.




Thanks & Regards
Atul; Agarwal
[protected]

Sr. Press Reporter

Rajasthan Patrika Pvt. Ltd.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

AirTel — Wrongly deduction

Dear Team,

I am an Airtel prepaid mobile cutomer, I hve received the message from airtel (AD - 54321) that Thanks for using filmybuzz subscription service from airtel.you have been charged Rs.3.Join gamclub and given a link also. Instantly they have deducted Rs.3/- from my main balance also. I have not used any service and not activated any package , but why i have been charged for 3 Rs, i don't have any idea for it. I given a call to Airtel complaint desk 198 for the clarification, even they don't have any details on it and raised a complaint for this. But how come they can deduct my banalance without using it any service.
My number is [protected].
Reference number for my complaint is that CBDCC[protected]
Please help.
Namaste Mr. Agarwal,

This is to inform you that your concern listed on 23 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Agarwal,

We would like to inform you that your concern listed 23 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information