Comments
i had installed iptv on 16-05-09 form no. 00017961 but since then i didnt knew i had opened the doors for problems . Waiting for signal is the biggest problem during intense momemts of serials and macthes.Only good thing about iptv is the cost Rs100/- per month but besides that everything is worse. please tell me the way to get my refund. there are no nos. to contact them, mtnl also does not know about it.
each and every word of the complaint is true and neither MTNL nor Aksh optics bother about the customer MTNL should either service thru their staff or else break up with Aksh and save the customer the agony of being cheated every day.
its the most pathetic service ever provided the bosses there r sitting n giving only lips service /My complaint is pending since june09 n each n every time the buck is paased on sayin the problem is with mtnl. Mr Ritesh Garg the complaints customer manager is good for nothing and their dept head for iptv heading the mumbai post Mr Shreejit is of no use in lookin into the matter .They have no regards for the customer .I belive we should get togather form a forum n get theses peoples kicked .
The condition in Delhi is even worse! There are sitting in the call centre, who do nothing but laundiabaazi. You're forced to repeat your grievance ad nauseum again and again to every call centre executive who picks up the phone.
The bums(Senior Executives, management included), are bent upon extracting every pound of flesh from you. Like every private Jaagir, they changed their services from Post Paid to Prep paid, so that once you're stuck up with them, you can't do anything but squirm. They're offering their so called best services such as "Chill" & "Cool" to only the prepaid customers. But "In logon ne mujhe baraf mein lagaa diya".
I migrated my plan from Post Paid to pre paid. They promptly sent a representative to my residence. I paid him Rs.275/- in cash vide receipt no 2180 dated 05.10.2009, and was assured that the "Chill" & "Cool" facilities would be activated within 24 hours. But those "24 hours" have not elapsed till date.
I'm forced to make telephonic complaints on Ph Nos 12699 and 26990009 almost on daily basis, and every time I get the same empty assurances, that my complaint would be resolved within 24 working hours. These chaps are probably living in Stone Age. There's no consumer redressal link on their site http://www.icontrol.in/IPTV/index.jsp. Its virtually impossible to get in touch with Senior Executives or Management except the Call Centre Nos.
Could someone please give me the Landline/Mobile No or the email id of some senior executive, so that I could pour my woes out to him!!!
The bums(Senior Executives, management included), are bent upon extracting every pound of flesh from you. Like every private Jaagir, they changed their services from Post Paid to Prep paid, so that once you're stuck up with them, you can't do anything but squirm. They're offering their so called best services such as "Chill" & "Cool" to only the prepaid customers. But "In logon ne mujhe baraf mein lagaa diya".
I migrated my plan from Post Paid to pre paid. They promptly sent a representative to my residence. I paid him Rs.275/- in cash vide receipt no 2180 dated 05.10.2009, and was assured that the "Chill" & "Cool" facilities would be activated within 24 hours. But those "24 hours" have not elapsed till date.
I'm forced to make telephonic complaints on Ph Nos 12699 and 26990009 almost on daily basis, and every time I get the same empty assurances, that my complaint would be resolved within 24 working hours. These chaps are probably living in Stone Age. There's no consumer redressal link on their site http://www.icontrol.in/IPTV/index.jsp. Its virtually impossible to get in touch with Senior Executives or Management except the Call Centre Nos.
Could someone please give me the Landline/Mobile No or the email id of some senior executive, so that I could pour my woes out to him!!!
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Resolved
930
![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
Aksh Optifibre(MTNL) — Bad Service
I have installed IPTV on 21/12/08 but still I am not getting service as promised by the company. My complaint is whenever I try to change channel it changes the volume and vice-versa also the channel hangs a lot in between and the waiting signal is very irritating and also sometimes only voice comes and no video and vice-versa, After complaining a lot still no response from Aksh Optifibre every time they say that they will send an engineer but no one comes and also some times they disconnects the phone in between when I ask them to give me a complaint no. they say that there is no complaint no. required for this. Can anyone help us from this weird situation .