[Resolved]  Mahanagar Telephone Nigam [MTNL] — Not receiving MTNL bills at my registered email for the last 3 months

I had registered for receipt of my Telephone Bills for my Landline number (Protected) in Jul, 2017 and I have been receiving my telephone bills through email at my registered e-mail address ([protected]@gmail.com). I am surprised why MTNL has stopped sending the bills thru email for the last 3 - 4 months? Such a slippage was noticed earlier also in the past. I request MTNL to kindly ensure sending the bills through email at my registered e-mail address so that I can keep track of the bills and timely pay them as I have always been doing. Lately, I have been searching the bills on the internet for my telephone bills.
Thanks and regards
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May 25, 2022
Complaint marked as Resolved 
Now I have received the current bill and hope they will resume sending my telephone bills regularly without interruptions in the future so that I can timely pay them as I have always been doing, and I do not have to search on internet to timely pay the bill. Thanks to Consumer Complaints for their intervention. No, I have not received any phone or e-mail of assurance of uninterrupted Bill Alert in the future. I am only hoping to continue receiving the Bills through email without interruption.
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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