Appco Marketing (India) Pvt. Ltd. — Reliance BIG TV connection

Address:Maharashtra

An Appco India marketing executive visited us on 26 March 2010 and made an offer for RELIANCE BIG TV. Based on some errant explanation by the executive and with an urge to get a BIG TV connection at favorable prices we initially agreed to the proposal of paying INR 1490 for the connection. However we rediscussed the issue on the same day evening again with the marketing executives and clarified our doubts/ understanding.

On 27 March 2010, morning we informed Appco Marketing of our decision not to buy the connection. However our cheque was still encashed. We now continue following up for more than 4 weeks to get back the payment.

Furthermore, the sales representatives approched other households in the same apartment and gave a wrong picture of our acceptance and has also duped them. Many of them still continue following up for payment.

The sales representative (Ms Vashali) is not responding to our requests for refund nor are the telephone number provided working. The addresses are not clear.

I hope this information will reach all buyers and also RELIANCE to look at this marketing setup carefully.

I am also looking to address this at a consumer court to claim due compensation for metal trauma, financial loss and lack of service. I welcome any suggestion/ procedure to take this to conusmer forum.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

hi,
i am facing the same problem APPCO MARKETING (INDIA) PVT. LTD i booked i big tv and now nobody is picking up the phone

Jamshed
[protected]@hotmail.com
Hi,

I am also facing the same issue. I booked a connection and talked to them atleast 100 times. Everytime they come up with some bogus excuse and one lady even said that because there are so many requests we are running short of stock :).
Its very Surprising that they are taking name of reliance which is such a big firm and I have seen similar posts on many other links. Hasn't any guy from reliance ever came across any such thread?
Can't we do anything about this ??

Arun Kumar Srivastava,
hyderabad.
Email to MD...ChairMan... COBRA GROUP LONDON.
..Hi,
Ur co is such a reputed company & growing day by day.
But ur name is being tarnished by ur sister company APPCO Marketing I
pune.
I was surprised to see so many complaints on internet which show they
are either involved in CHEATING business or somebody totally useless is
heading the company here.
When so many complaints are on internet & u are also not aware means u
are responsible for this bungling to some extent.
My request is to read seriously what is being written on internet &
take immediate action to check this rot& refund money of persons
aggrieved with interest.
I paid Rs.1490 to m/s Appco marketing rep ms POOJA vide hdfc bank cq no
87289 on 12 th SEP 2010.Inspite of 50 complaint calls I did not get my
BIG TV installed. Then ms POOJA just swiched off her phone no
[protected] permanently.I had to purchase other companies DISH after 2
months black out of TV viewing of my family.
Then I searched internet for address of the company & could not find it
but saw ur website.
Hope u’ll get me back my money or I’ll have to take legal action.
MEENAKSHI-- lane-6, vidhyanagar, PUNE-- india[protected]
hi, I am meena sachdeva and i am facing the same problem APPCO MARKETING (INDIA) PVT. LTD i booked i big tv and now nobody is picking up the phone, and hid name is pawan and his mobile no. [protected], cust. acquistition form is *[protected], please give me the solution of this problem otherwise I'll take stick action against BIG TV...
hi, I am KANTA DEVI and i am facing the same problem APPCO MARKETING (INDIA) PVT. LTD i booked i big tv and now nobody is picking up the phone, and hiS name is pawan and his mobile no. [protected], cust. acquistition form is *[protected], please give me the solution of this problem otherwise I'll take stick action against BIG TV...
I am ashwin shamji velani and i am facing the same problem APPCO MARKETING (INDIA) PVT. LTD i booked i big tv and now nobody is picking up the phone, and hid name is varsha and his mobile no. [protected], please give me the solution of this problem otherwise I'll take stick action against BIG TV...
we are got reliance Big T V on 11th Fab but we have not home delivery.

representative name by Akash Soni, he is [protected], so pls solve my problem and pls give me

reliance big T.V.
Hai

I am Srinivas Kumar residing at Vanasthalipuram, Hyderabad and working in ETV Network. Recently one Mr. R Leela Sankar from APPCO Mktg. Pvt Ltd. came to my residence and he explained about BIG TV and taken a cheque for Rs. 1490 (Cheque No. 410591) and he promised to instal the connection in 5 working days. Till date they are not give the connection and atleast they do not give the answer through Phone. The representative Phone Nos. [protected] / [protected]. I want to file the case in Consumer Court.
Dear Customer,

We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in

Regards
Ryan

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Appco Group India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    137
    Pending
    0
    Resolved
    69
    Appco Group India Phone
    +91 22 4244 9900
    +91 22 4244 9921
    Appco Group India Address
    Euro House, 2nd Floor, Chincholi Bunder Road, Malad (West), Mumbai, Maharashtra, India - 400064
    View all Appco Group India contact information