[Resolved]  Apple iMac — Poor handling of customer service

I went to Croma in Eva mall three or four times to look at the iMAc. After talking to the Apple salesperson there (Divya) I was about to buy when I encountered lousy service from both Croma and this Appple salesperson.
Twice I went on the day that I was to buy but this salesperson was never there. The Croma salespeople (if I can call them that) were least interested. There were some offers when I first reviewed the product and although I left my phone number, I was never informed of the withdrawl of the offer.
Very disappointing service and attitude.
Never Croma and am even reconsidering my decision to buy a Mac.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1422
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information