[Resolved]  Apple iPod USB Power Adapter Charger — Non receipt of Ordered Item

I have ordered an Apple iPod USB Power Adapter Charger through Rediff Shopping and the Order No. is 4463743. The payment was made through credit card.I received a mail from rediff that M/s OJJAS Enterprises ( Contact person Jaspreet Sahani ), Unit No.63, Satgurunanak Industrial Estate, Western Express Highway, Mumbai - 400063, is the vendor and the shipment No. is [protected]. Their phone no. was also given as 26854086.
I did not receive the item yet. I could not contact OJJAS over phone as the recorded message says that this phone is temporarily withdrawn.
What shall I do?
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Aug 14, 2020
Complaint marked as Resolved 
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IPOD — non - receipt of consignment

ORDER NO: 5425415

Dear Sirs,

I regret to inform you that inspite of my several mails and phone calls, I have not received any response till now.

Today when I called up your office I was asked to register another complaint and it was understood as per your record the item has been delivered on 09.07.09 which never reached me. I understand it is because of the courier service. I would like to have the courier details and book them under law. I wonder how can such a reputed company like you can have a tie up with such useless and unreliable courier service which can harm the reputation of Rediffshopping.

I request you to kindly provide me the details of courier service and take immediate action on this matter.

I would like to receive my product as early as possible.

Looking forward to hear from you immediately

Yours sincerely
Udaya Kumar.B

IPOD — Non receipt of money back

Dear Sir

We have bought one I-pod for Rs.750 from shop in Udhaya nagar ,Tin Factory , Bangalore. After buying the item and within 3-4 days the item gone defective and as the shopkeeper told us 6 months warranty while buying .We have returned the item for repair and after that we have walked to his shop more than one month within every 4-5 days.Every time he was asking time from us without proper response.Finally last friday we had gone for getting the item he said its not ready and we asked him to return back the money.He was fighting with us he wont give money,even if he return he will give only Rs.400 instead of rs.750. So we got fully offended and asked why should we pay 350 rs without even using the product one week.Then he replied he wont give money and product too .He shouted us whatever we want we can do.

Please suggest a suitable solution

Thanks
Ramesh
[protected]

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