[Resolved] Aquaguard Classic — Machine not working since last three days | |||
since last three days machine is not working ,have done the customer complain at Aquaguard three days before ,that lady told me that she will send the engineer within 2 days and try at level best to arrange on same day......but no body has turn up. what kind of services you are providing ? just 2 months before ur engineer has came to our place and change the carbon and filters on dated 13.11.2011 bill no 20055025 and suddenly machine isnot working ? am paying Rs.1000/- per year to aquaguard for their services.....and now nobody is bother to even call expecting to attend my complain on priority and early action will be highly apprcible regards M Doifode [protected] earlier no [protected] new no Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
acquaguardwaterpurifier — not functiong
water purifier is not working since four months.The same is intimate to your local office. I have paid the annual service charge to your company. So far not rectifed and no proper responce. Intia necessary action for repair.T.Muralikrishna
B-1 Apuroopa apartment, Mogalrajpuram
Vijayawada
Celll No [protected], [protected]
I am giving complaint since last 3days you are not responcing
acquaguard classic water purifer — not functioning
water purifier is not working since four months. the same is intimate to your local office i have paid the annual service chargeto your company so far not rectified and no proper responce initia
necessary action for repair we are giving complaint 10 times you are not responcing why are you not responcing
T.Muralikrishna
B - 1, Apuroopa apartment, Mogalrajpuram
Vijayawada
Cell No.s [protected], [protected]
I completely agree with Mr t.muralikrishna. and i have a complaint to be addressed too. My acquaguard has not been functioning since last 2 years continously. I have not recieved any help from the customer care in spite of repeated complaints. i would like yo know whether is there any one out there in the company who would be willing to help me. please prove me the number for customer care where i can readily get help from.
An acquaguard water purifier, model "Infinity" was installed at my residence in Oct.'09. Soon thereafter the inlet knob malfunctioned and complaint was registerdd to that effect. The problem was not rectified with a permanent solution but just a temporary workable arrangement was made. Recently again on 24-3-10, a crisis arose as knob malfunctioned and emergency was created. Valve is not functioning. inspite of repeated telephonic complaints the problem is not rectified whic is regretted. This is absolutely detrimental to the image and prestige of your product and organisation. If an early action is not taken in this matter, it may call for further actions from our side.
Aquaguard/ infinity filter — Bill has been not provided
Hello,Sir/madam,
I Mrs Nirmala.P.Jain has purchased an Aquaguard filter (Infinity model) on 10tg november, 2009, for which they didnt provided a bill to us yet.
I have been calling them from past six months n asking for the bill but no reaction has been taken.
I would like you to take an action and provide us wit the bill.
Thank you
Dear Mr. Doifode,
We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.
Should you require any further assistance in the future, please feel free to write in.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.
Should you require any further assistance in the future, please feel free to write in.
Regards,
Eureka Forbes Team
insted of customer care center name as customer torture center .The persons sitting there are parrots only promt in sending messages and doing nothing . the service centers are useless interested in getting AMC done and providing no services after that . for one compaint one has to ring repeatedly . the complaits are unatteded till 8 days . why should one buy their products who will give justice to customers My complaint no is [protected]
Dear Smita,
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Eureka Forbes Team
I had taken AMC from Eureka Forbs . I had made so many complaints to Eureka Forbs but my R.O. has not been rectified.
Arunesh Agarwal, 513, sector 11 B, Chandigarh [protected]/ [protected]
not attending complaints inspite of AMC
My R.O. is not working properly. I had made so many complaints but no body is attending my complaint. I have taken AMC Arunesh Agarwal, 513, sector 11 B, Chandigarh-160011. [protected], [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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AquaGuard classic — not functioning
water purifier is not working since four months.the same is intimated to your local office. i have paid the annual service charge to your company.so far not rectified and no proper response . initiate necessary action for repair.t.muralikrishna.
B-1, Apuroopa apartment, Mogalrajpuram,
Vijayawada
[protected], [protected]