Aquaguard Total Sensa — Post sale service

Address:Jharkhand

I had bought an 'Aquaguard Total SENSA' RO water purifier system of 17th May 2011. The taste of water has become bad and stinky along with crackling sounds from within the RO system. On 29th May onwards, it started malfunctioning. I informed the local customer care office (complaint No. 1810), customer care office at Delhi from 29th May onwards on daily basis. Till date no one from the Eureka Forbes (Manufacturer) to rectify the problem. This is violation of their warranty terms and example of extremely poor post sales service.

Kindly look into the matter and do the needful.
Thanks,

Dr. Deepak Jha
Block: 204/2/4, Road No. 11
Adityapur, Jamshedpur- 831013
Tel:[protected]Res), [protected] (Mob)
Email: [protected]@rediffmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7764
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information