[Resolved] Aquaguard Water Purifier — SERVICE FAULT | |||
We lodged a service request on 31.08.2012 and followed up the same on 02.09.2012. But we have been given the service request as 87577623 on 02.09.2012 by Ms. Dhanalakshmi, Chennai Totally irresponsible and reluctant natured girls are engaged to handle customer service request / complaints which is in the nature of turmoiling the image of Eureka Forbes. Every time your people are creating a complaint request for every followup from the customer. What sort of this kind of service Eureka Forbes is rendeing .... very surprise to understand... Already our case was attended by one of your executive ( Mr. Momeen ) and told he will be come back after a week to have a thorough check. Good gentleman did not turned up. I am getting astonished how Eureka is encouraging the team of people who are not interested to work and render service. Instead of taking AMC those persons shall approach public by some other mode for request of money in order to fulfil their daily needs. Believeing that necessary immediate corrective action will be taken to attend the service requests / complaints booked in a proper manner and satisfy the customers Thank you With Regards R. LAKSHMI NARAYANAN 9 / 5, GROUND FLOOR, G.R. FLATS ARUMUGAM LANE TRIPLICANE CHENNAI - 600 005 Ph :[protected] Email : [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Narayanan,
We extremely regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your contact details and will contact you to resolve the issue. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team.
We extremely regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your contact details and will contact you to resolve the issue. Should you require any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Aqua Guard — Water purifier fault service
Dear Sir,I am trying to contact with Aqua guard office for the past 1 week to[protected] service center. but i am unable to contact. some voice msg and disconnected many times. i am surprised to see aqua gaurd service for unble to contact. i have made service contract with Aqua gaurd also. my phone nos.[protected], 26564764. if it contnues today, i will publish in news paper about this and give alrm to all clients.