[Resolved] Aquaguard Water Purifier — Warranty | |||
Dear SIr, This is manikandan Here form chennai/tamilnadu/india. the Complaint regarding the Aquaguard protect Plus water purifier. 8 Months back i have purchased the purifier machine, at the time they said that warranty will cover for one year . last friday(3rd June 2011)i have faced major problem in instrument that and locked a complaint in customer care. customer care complaint number "62474895 " continious serveral escalation today service engineer monitored the error. and he disabled the auto flush option and by-passed directly. Hey asking separate charge to change the auto flush - auto flush problem need to take care by the company not by the customer. the Product not worked for One Year and its purely the manufacture defect not a customer defect. How the customer related to manufacture defect of chip. Please kindly suggest me? help me out on this. mail id : manikandan.[protected]@gmail.com customer can pay for filter/external demage not for manufacture defects. Regards manikandan [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear sir,
I am SUDALAI SURESH, L&T Manager, Padiyanallore. I was purchase the AQUAPURE RO NANO water purifier (before two months), when the machine was installed that day onwards the machine repair. I was compliant so many time to the customer care and service center also(complaint Number[protected]. Till the machine is not service and now the machine is not working.so, kindly change the machine (or) return the money to me.
Note:1. The machine is purchase at Rathna Store, T.Nager
Regards,
C.SUDALAI SURESH
[protected]
I am SUDALAI SURESH, L&T Manager, Padiyanallore. I was purchase the AQUAPURE RO NANO water purifier (before two months), when the machine was installed that day onwards the machine repair. I was compliant so many time to the customer care and service center also(complaint Number[protected]. Till the machine is not service and now the machine is not working.so, kindly change the machine (or) return the money to me.
Note:1. The machine is purchase at Rathna Store, T.Nager
Regards,
C.SUDALAI SURESH
[protected]
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Please suggest me? which all the parts will cover under warranty and which are all not?
manufacturing defect need to take care by company not by the customer.