Asianet Satellite Communications — NON AVAILABILITY OF STAR CRICKET AND STAR SPORTS

Address:Ernakulam, Kerala

Dear Sir,

This is with regards to Asianet Satellite Communications Pvt Ltd based in Trivandrum. I have to lodge a complaint against this company as we are not receiving sports channels like star cricket and espn and star sports My Customer ID is GA 00230474 WITH ASIANET SATELLITE COMMUNICATIONS Kindly let me know when the dispute with star cricket is going to resolved and when will we recGive the sports channels because i have paid for 5 years in advance to asianet.Please let me know as i am an ardent cricket buff and i dont want to be missing the cricket series between india vs australia starting dec 26th. Else i will switch to tata sky, videcon or airtel.

REGARDS
prassana kumar
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I really agree to this, we are loyal customers of Asianet cable for more than 10 years and even the customer support team agrees that the most piled up complaint lodged in Asianet is with the unavailablity of Star-Espn channels issues. Still the Asianet management is not bothered to addressed this even after 7 months. Hard core sports fans has been really disappointed by subscribing Asianet, now most awaited India Australia and boxing day series are above to kick start, we the Asianet subscribers are out of clue what to do next, either disconnect the current subscription and move out to other competitors in the market. Now it is all upto Asianet managment what will be their next step, hopefully Dec 26th Asianet managment will take a wise move.

Regards,
MRK
i too agree.espn star channels are the only good sports channels and we cant watch it.i hope the problem will be taken care of and i will be able to watch the upcoming India's tourcof Australia and the Australian open tennis championship
There is no point in talking with Asianet.It seems they have taken the customers for granted.They are not ready to change with times.They still feel that all malayalis will be happy with the set of channels that they offer.Its high time that we need to move ahead.I really don't see a future for Asianet.They can't even convince its customers why they are not airing ESPN and Star cricket and Star sports.They should be taken to court for cheating customers who trusted them and paided them in advance hoping that they will provide channels with mass appeal which they were doing before.Its more than 7 months that the above channels have been taken out from their service.It shows their arrogant attitude.
The biggest mistake that many o[censored]s made was that we paid subscription in lumpsum and they know that they wont lose a customer who has paid in lumpsum. The only thing we can do is to look for some other cable operator.Here in kerala there are lots of local cable tv networks that asks for less than 100rs as monthly subscription and show all the sports channels including starsports/espn.
I wonder why would someone pay for 5 years subscription in advance!!!Just to receive their gift huh?
One should pay that much amount in advance only if the company is owned by govt. Asianet is a private operator and the only thing they care for is money!
This is an unforgivable act towards customers...even local cable consumers get sports channels like star cricket, espn etc...and such a big firm like asianet communications doesn't provide it..Its a shame...
Dear

It become newsance for the promt Subscribers to view the programmes in the TV, since your advertisement regarding the warning for the non subscribers
disconnection, which covered by a box fully blocking the programme channels.This is penalizing the regular subscribers. can you please do somthing not to disturb.

[protected]@rediffmail.com

kochi

Please be noted we are regular subscribers for a year.

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