[Resolved]  ATM — NON RECEIPT OF AMOUNT FROM ATM

Sir,

On 09/09/2009, I have used my ATM Card No.[protected] to withdraw a sum of Rs.4500/- from SBI ATM at CGO Complex, New Delhi. But the ATM has not released any cash and the amount has been deducted from my account. Immediately I have approached the Branch Incharge at SBI, CGO Complex, New Delhi and expressed my problems. He assured that the amount will be credited back automatically within 24 hours. But the amount not credited so far. Accordingly I have submitted an application alongwith ATM receipts to SBI CGO Complex, New Delhi on 10/09/2009 for early payment. But either any reply or the amount received till now.

In this regard, I have also approached Consumer Care through telephonically on 19/09/2009. They have suggested to express the problems to the following Phone No.[protected] or [protected]. But no one attend the calls even after trying more than an hour.

In view of the above, I am sending this mail to you for finding out the factual position. Also intimate, if SBI authorties has not able to return the amount within 12 days, how to claim interest for the aforesaid amount as directed by RBI.

Yours

P.Babu
My Savings Account No. [protected]
Branch: SBI CGO Complex, New Delhi
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Aug 14, 2020
Complaint marked as Resolved 
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KURNOOL-999
16.07.2010



Respected Sir/Medam

Sub:- Amount misplaced at IDBI- ATM Transaction-Request for Re-Credit-Reg.



I B.sudhakar working as computer operator, in the organisation of AGRI GOLD FARM ESTATE INDIA PVT LTD
in kurnool branch.

In the above subjec cited, I have a SB Account in Andhra Bank, Kurnool Ac.No :[protected], On 13.7.2010 at 7.00 PM i was went to Your ATM (IDBI) at Viswanath Complex, neary by C.Camp center, i have entered my details for amt withdrawal of Rs. 10000/- after entering amt details the ATM mechine was strcked and no any further matter is not displayed in the screen, after few minutes the ATM will display the matter of ' WE ARE VERY REGRAT FOR THIS ATM IS TEMPORARY OUT OF ORDER' and after that it will be ready for next transaction. So that i have re-entered my details and amt given for Rs.10000/- for withdrawal, after few seconds The ATM will give the money of Rs. 10000/-and receipt also, But in receipt the previsous entered amt (Rs. 10, 000/-) will also deduct in my account.


Hence i am not taken the first entered amt, but it will be deduct in my account, after that i have intimated to secrurity guard which who were placed in on-duty, but he said ' SIR THIS MECHINE IS NOT WORKING PROPERLY' . next day i have intimated at IDBI bank, in kurnool, but they were not respond sir.

Hence i am here with request you sir, please verify the above details at your end and do the needful sir.

Thanking you sir

Yours faithfully

B.SUDHAKAR
AC/NO [protected] (ANDHAR BANK)
ATM ADDRESS IS : IDBI- VISWANATH COMPLEX
NEARY BY C-CAMP CENTER
KURNOOL.
PH: [protected]
Dear sir,
with less regards.
I could not receive the cash of Rs:1000/- from Union Bank ..BOrivali(west), Mumbai400092 /Gorai ATM on RDP_1/Dr:Babasaheb Ambedkar road, I already made a complain on CCC [protected] undef c.no.9127933...on dated[protected].
more over the namount of 1000/- was intimated on my Mobile that the amount is deducted.But actually thecash is not dispenced.
Secondly, the ATM is un escorted, and AC was most of the time not working.
kindly reply soon & solve the inconvinience immediately.

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