Ava Merchandising — used products being delivered to the customers | |
used products being delivered to the customers on 12 august i got the stmt of my credit card in which i saw the details of the AVA MERCHANDISING i thought it will be brand company because it is being recommended by my Company STANDARD CHARTERED..they told me it i will be delivered within 21 days maximum but it was delivered within 2 days..but adding to the problem one it was unsealed and the other no invoice in that and one of the product not working..which made me anger and later also came to know that it is a used product being delivered after having a detailed check of the product and i ahve the proof.... it was from then they assured me it will be cancelled and still the conversations is going on with them i have the complaints no in my mobile being sent to me.. so i would request the concerned authority to check the matter on this and help me out.... and i would suggest this url http://www.mouthshut.com/review/AVA_Merchandising-1727121.html so that u can check how many people have grievances abt the products and services abt this company... Thanking you Sudarshan P S Was this information helpful? | |
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AVA merchandising — sorted fast ava
Did you know that I actually got a call back within the promised time frame and the confusion with the courier was sorted out.AVA merchandising — Different product delivered
Hello,In october 2009 I had placed an order for(Ladies Swatch watch and Fido Ladies Bag). After 2 weeks I received the courier which did not have the product I had ordered for. It had a different Bag (very dirty) and a Men's Watch delivered . With this different product I also received a letter that said since the items I ordered for were not available they have delivered some other product . This is unacceptable , without any intimation how can this merchandising firm delivere me whatever they want to be cleared from their inventory.
I am not ready to accept this product. After this I have called them more than 10 times in last 1 month and each time they tell me that they willl send some courier guy to pick the stuff from my home but till date no one has ever turned up. Please advise me what step I can take against these people. I have already paid for the product when I had placed the order.
Regards,
Anamika
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+91 11 4716 9800
1, Salwan Market, Old Rajinder Nagar, New Delhi, Delhi, India - 110060
AVA merchandising — Product delivered to someone
I have placed order on 2 products worth Rs.2580, and they have charged extra Rs.250 as delivery charges., on 2nd week of August.One Mr.Prasad gave me the order number and told that I will be receving the same message to my mobile in next 1hr.
Fortunately I noted the order number what he gave me.
It was almost 2 days I did not receive any message.
Just to check my delivery of the products, I called the customer care[protected], one lady shwetha picked the call, and asked for my order number.
Shocking to me was, Order number existed, but it was booked for some one else, and they have charged my Credit card (Rs.2580 +250), and they have already dispatched this product to sme other guy.
The Executive Shwetha told that, it will be solved in next 3 working days.Its almost more than 15 days, there is no response.
When I call the custome care, every time I need to discuss the sme issue, and the person who is attending the call, will just put me on hold, and abruptly disconnect the call.
These people are not ready to give their Manager's number too
Dont know, whom to contact