[Resolved] AVA Merchandising / De'monte Dinner Set — Product not received, payment made, 2 months over

Sumathisundar

from Chennai, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

Based on HSBC special offers by AVA Merchandising, I have ordered for DE'Monte Dinner set (101 pieces) for an offer amount of Rs.3,190/- on 8th July 2010 thru toll free number for which payment already made thru HSBC credit card. But, almost 2 months over, same was not received by me. For my various complaints with AVA merchandising thru phone calls, repeated answers like... within a week you will be getting and no stock. Hence help me to get the product positively.

Sumathi
COINDIA
SIEMA Building
8/4, Race Course, Coimbatore 641 018
Phone :[protected]
Email : [protected]@yahoo.co.in

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Aug 13, 2020

Complaint marked as Resolved

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Comments

chinthumidhun

from Mumbai, Maharashtra

I have also booked the same product using ICICI credit card. They did not deliver the product within the promised time period. Whenever I tried to contact them, the reply was that it was a "product procurement problem". So I cancelled the order on 22 September 2010. Their customer care official assured that the refund will be done within 75 days. But I have not received that yet.

Chinthu MIdhun
Kovaipudur,
Coimbatore