[Resolved]  AVA Merchandising. Pvt Ltd — unable to redeem my gift

i have won asratch coupon working in citi group services limited on diwali and my prize is a pearl set product code is o002.kindly help me out in getting this gift.i am also ready to pay rs 490 as handling charges at the time of redemption.

regards:barinder singh koonar
sector -33 b, h no.-642,
chandigarh.
[protected]

unable to redeem my gift
Dear Sir/mam,
it is to inform you that i hav got a SODEXO GIFT PAAS from IDEA CELLULAR HYD< in which i won a "PEARL SET" worth Rs 2990.00/- and its product code is <o002>.i am unable to avail this offer as when i logon to your website ie(www.avamerchandising.com/sodexooffers.html) there is no option i find there to select this particular product.i request you to inform me as soon as possible on my mail address how can i redeem my gift.

Ava merchandising(code O002) — Unable to reach to redeem gift

Ihave not been able to log in to redeem my gift of "pearl set" inspite of repeated tries and plenty of wasted time