ITC Customer Care
ITC Limited
Customer satisfaction rating: 27%
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COMPLAINTS

ITC Customer Care

ITC Limited

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Address
37 J. L. Nehru Road
Kolkata
Kolkata District
West Bengal
India - 700071

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Additional info
Customer satisfaction rating
27%
Complaints
236
Pending
4
Resolved
60
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ITC Complaints & Reviews

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ITC — advertising display for my shop (pan pasand)

 Pan pasand on Oct 9, 2019
To,
The manager itc company

Dear sir,
I am shiv kumar from pan pasand neta ji subhash place pitampura delhi - 110034, my shop is around 10 - 15 yaer old but i have not received display from 5 months (Royal club display) april 2017, may 2017, june 2017, february 2018, march 2018. Our distributer name om sai traders.
So please help for display for my shop pan pasand.

Thanks and regard
Shiv kumar
Pan pasand
[protected]...
Complaint comments  Read comments Complaint category Business & Finances

ITC — for replacement

 DrAnand Kumar Bansal on Oct 9, 2019
Sir so many time i complained regarding my product bingo achar masti in which very bed smell appear and product is not usable for human being.
But i think company have no any solution and coustomer is not valuable for company. No any excautive contact to me from last one month.
When i contact to sales person than he say no any approval provide by company
Please provide my best solution otherwise i goes in consumer court for further action.
Contact no. [protected], [protected]...
Complaint comments  Read comments Complaint category Food

ITC — bingo sunfeast

 DrAnand Kumar Bansal on Oct 5, 2019
Bingo achar masti product at open time unusable and very bed smell apear. When contact to company. They have no any solution provided. So many time we are are mail at itccare. But no any solution and no any information provided. One executive mr kapil say to me company head say we are unable to approval your product
So provid solutions inform me
Dr. Anand kumar bansal
Govt. Medixal officer
[protected]...
Complaint comments  Read comments Complaint category Food

ITC — bingo empty potato chips packet (counterfeit product)

 Mani Dhamu on Sep 28, 2019
I brought bingo chips tomato flavour rs 5 packet. The pack was empty, actually i brought multiple pack so am not notice pack while am purchasing later later only i realised that pack was empty. So, i check the pack throughly whether someone ate the pack or not, after that i confirmed and realised that default pack itself empty. This pack is counterfeit product because pack not in open condition. Please don’t cheat the consumer anymore, my money is totally weste. Every money have some value don’t loot for hard earned money for your profit. I don’t don’t where to initiate about the problem....
Complaint comments  Read comments Complaint category Food

ITC — blank cigarette packs are selling

 vnlakshmi on Sep 23, 2019
Distributor will sell the cigarette packets every day for us. Two days we got empty cigerette packet with neatly packed. Nearly we got loss of rs.10000.
We have asked distributor, he is telling that not responsible for that. But we have doubt he is only doing that for money. Or from company only getting empty cigerette packets

We have store in borabanda, hyderabad...
Complaint comments  Read comments Complaint category Products & Services

ITC — savlon herbal sensitive 750ml refill

 [email protected] on Sep 14, 2019
Dear itc customer care, as per previous complaint i have received again savlon herbal sensitive (750 ml) refill pack which is not giving good results, again problem of skin is persistent. Even family members are annoyed because of this product.
Requesting you to plz provide savlon deep clean variant (750 ml refill).

Rgds, tarun arora
Mobile : [protected]...
Complaint comments  Read comments [1]Complaint category Health & Beauty

ITC — vivel soap

 A J Flavian on Sep 12, 2019
Dear sir,

The vivel soap and the cover batch no. B08bl1d 100gm date of manufacture 06/19 has a strong smell of tobacco. Kindly check. This was noticed in earlier batches also. But i did not register a complaint since i thought you would correct it. May you should have some customer audit. It will be good if you analyse the cover and soap for tobacco traces....
Complaint comments  Read comments [1]Complaint category Job & Career

ITC — itc welcomhotel chennai [Resolved]

 Chirag Damani on Sep 12, 2019
Dear team;

I just checked in to the hotel ; however i was not happy with the staff.
They were wanting to know why i needed 2 keys for the room.
No hotel in the my experience so far including marriot ; leela and starwood group of hotels and many more have never asked me why i need 2 room keys.
Your staff does not need to know why i need 2 keys and if somebody is staying with me. This is the most unethical mode of treatment. This would probably be the last time i would ever stay in this this hotel and i have already told my booking agency for my company - vmware...
Complaint comments  Read comments Complaint category Law & Civil Rights

ITC — wills classic milds - consumer complaint - cigarette with 90% filing

 Subramanian Srikumar on Sep 8, 2019
I am a wills class cigarette smoker for the past 15 years. I would like to lodge the following consumer complaint.
1. I have purchased a packer of wills classic milds cigarette (20s pack) today morning[protected].
2. I was shocked to see that all the cigarettes in the 20's pack were only 90% filled with tobacco showing deficiency in supply.
3. As a long term loyal customer, i feel that i am cheated by itc for the money i paid for this pack coupled with gst rate of 28% plus cess.
4. I would like to treat this as deficiency in service by itc and take necessary action...
Complaint comments  Read comments Complaint category Other

ITC — savlon poor product harsh results on hands

 [email protected] on Sep 4, 2019
Purchased savlon 750ml liquid soap handwash assuming as it was good as we are using from past 4 years, but this time it was really disappointing. That gives us harsh results need to consult doctor for skin issues
Take it as high priority complaint and provide solution for same.
Address:H3/136 vikaspuri new delhi
Pin-110018
Customer name :Tarun Arora
Mobile no:[protected]...
Complaint comments  Read comments Complaint category Health & Beauty

ITC — received damaged gift [Resolved]

 Sivakumar sri on Sep 4, 2019
I got air fryer as second prize in aashirvaad koora karam contest. Yesterday i received the air fryer through courier. But it was damazed at4 places.. Really i was depressed. I have the photos and opening video. Iam sending the photos. I also told to the courier company which is in patna. They said we will find where it was happened. Plz respond to my complaint....
Complaint comments  Read comments Complaint category Food

ITC — . i have a complaint about the fact that i am not receiving a cigarette display money from 1 july 2017 to 31 august 2019

 Pappu pan on Sep 1, 2019
Respected sir
I am shopkeeper who sell your products itc brand cigarettes. I have a complaint about the fact that i am not receiving a cigarette display money from 1 july 2017 to 31 august 2019. I am also complain to assistant manager juber ahmed. But he has been not take any action against goyal agencie. He can't help me. My itc display agency name is goyal agencie (Northwest delhi). So after that i am complain to you directly. I am hoping to be you will short out my problem hurry.
Thank you

Shopkeeper
Papu pan
C-4/6 near hanuman mandir
Northwest...
Complaint comments  Read comments Complaint category Other

ITC — bingo

 Gupta store on Aug 31, 2019
In my area distributor is dubey ji and when i order for bingo chips and snacks he give me product but he is giving me suply regular and he is not attending my call also. And he is not giving me supply at the confirm visit or time and he is not working good quality so please inform him and say that please give me supply regular for bingo acharu tomato madness and anything any snacks product....
Complaint comments  Read comments Complaint category Food

ITC — ksrtc bangalore shops editing the price of biscuit

 Dhanraj Anvekar on Aug 31, 2019
I found that retail shops in ksrtc bangalore are editing the price of dark fantacy biscuits and cheating the customers.

The actual price is 30 and they edit the 0 as 8 and sell for 40 rupees.

Whereas the shop next to this is selling at the actual price.

There are not scared of being complained as well.

Please look into this....
Complaint comments  Read comments Complaint category Department Stores

ITC — area sales manager mr.atul singh and mr.amit shrivastav

 Swapna Kumar Gupta on Aug 13, 2019
Hello
This is sk gupta from gorakhpur, uttar
pardesh. My complian against mr.atul singh and mr.amit sirvastav for point issue
problem.I call many times this problem to him but they couldnot help me last 5 months . Only say ok and on this time they cannot response my phone last one months. So, i just hope that you solve my problem.
Contact no.[protected]
Firm- sirshti traders
Address- Narsinghpur road near khuswaha
Building material ....
Complaint comments  Read comments Complaint category Business & Finances

ITC — non payment for services rendered

 BBH Director on Aug 9, 2019
Bosco boys home and technical institute run by bosco boys welfare society had sent the trainees of the hotel management and catering course for an event (Ambani’s) organized by itc maratha at andheri east, mumbai.

The trainees hail from the poorest of poor marginalized youth and are trained at the institute to obtain a vocational trade that would enable them to get a job and uplift the economic condition of their families.

Itc maratha has still not paid the 9 poor trainees as promised after their working relentlessly at the event.

For the past 5 months...
Complaint comments  Read comments Complaint category Restaurants & Bars

ITC — hotel booking at fortune goa

 Vijaya Kamat on Jul 30, 2019
Hi
I need to speak to mr tipnis of mumbai division regarding the same earlier spoke to him.. Regarding the credit note usualbility...
I have a credit note worth 27k and have been restricted to use it against bar rye only why? When you have advance money why can't i use it with the offer going.. Without restrictions.. Against hotel bookings.
Can i get his contact i go or i may be contacted on
[protected]@gmail.com
Thanks...
Complaint comments  Read comments [2]Complaint category Other

ITC — dark fantasy biscuits

 lakkepogu rakesh on Jul 29, 2019
Dear sir
This is rakesh, i purchased a dark fantasy biscuits from relience fresh, in expecting i have seen a white color weevil on biscuit, i was shock to seen the weeivel on biscuit, i am attaching pics along with video this message, so please make an attention on quality on finished products
I will waite for your reply band fees back asap
Regards,
Rakesh...
Complaint comments  Read comments Complaint category Food

ITC — classic verve cigarette

 atiqur rehman on Jul 23, 2019
Hi itc team,
I was smoking classic verve a few years back honestly the tobacco and overall cigarette is fantastic. But have shifted to korean imported cig esse bcoz of pricing, request you to kindly look into the pricing, many of my friends have also changed, the pricing for small cig like verve is unfair. Hope the plea is looked into.
Regard
Atiq
[protected]
Bangalore...
Complaint comments  Read comments [1]Complaint category Food

ITC — itc mughal

 arun_4 on Jul 23, 2019
Dear sir,
Sub : horrible stay at itc mughal agra on 19.07.2019
Over the years i have been staying in various itc hotels and i am also club itc member and it is known for it’s hospitality which i used to tell my family as they have not stayed earlier in any itc
I have been in a pleasure trip to agra on 19.07.2019 along with my family and booked to itc mughal. I have a horrible experience which my family never expected from itc. We are travelling the whole day and checked in you hotel at 19.00 hrs and desk officer was mr. Chetan joshi and we requested for one hour late check...
Complaint comments  Read comments Complaint category Other

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