Claimed

ITC Complaints & Reviews

1.4
Updated: Oct 21, 2024
Complaints 604
Resolved
100
Unresolved
504
Contacts

File a complaint to ITC

Having problems with ITC?

File a complaint and get it resolved by ITC customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ITC reviews & complaints(604)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shrisha V
from Bengaluru, Karnataka
Oct 21, 2024
Oct 21, 2024
This thread was updated on Oct 21, 2024
Report
Copy

Worm found in yippee noodles

Address: Bangalore, Karnataka

Worm found in yippee noodles while serving in bowl...
Helpful
Found this helpful?
Write a comment
Report
Copy
À
ÀK01
from GHAZIABAD, Uttar Pradesh
Sep 7, 2024
Report
Copy

Calim

Address: .,TEHSIL GARHMUKTESHWAR

ITC — Expiry prouct
À
ÀK01
from GHAZIABAD, Uttar Pradesh
Jul 30, 2024
Jul 30, 2024
Mark as Resolved

Address:
garhmukteshwar

Shivam lodhi rajput saloni
Wed, 3 Jul, 13:00
to Consumer

Dear Company,
I have expired and damaged stock which is held in the market which is returning to may godown.
I already put a lot of reminders...
Helpful
Found this helpful?
Write a comment
Report
Copy
À
ÀK01
from GHAZIABAD, Uttar Pradesh
Jul 30, 2024
Sep 7, 2024
This thread was updated on Sep 7, 2024
Report
Copy

Expiry prouct

Address: garhmukteshwar

Shivam lodhi rajput saloni
Wed, 3 Jul, 13:00
to Consumer

Dear Company,
I have expired and damaged stock which is held in the market which is returning to may godown.
I already put a lot of reminders but no action had been taken till yet.
I also informed the sales team (ASM & AE) but they haven't done anything yet.
Please resolve my issue on an urgent basis....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hamsa Jyothi
Jul 10, 2024
Report
Copy

Distrubtor

Address: SANKALPA CENTRAL PARK YADAVGIRI

Sri chamundeshwari super market yadavigiri not billing in itc itc item please solve this problem...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
umang1234
from Allahabad, Uttar Pradesh
Feb 9, 2024
Feb 14, 2024
This thread was updated on Feb 14, 2024
Report
Copy

Capstan victory servay fraud

Website: itc

Mere shop teliyarganj, prayagraj (211004) mai vijay pan shop ke name se hai jaha pe brijesh jo ki itc ke employe hai unke dwara ek servay ka camp mere shop pe lagaya gaya tha jisme hmko capstan victory ko promote krna tha jiske leye brijesh ji ne hmko capstan victory ka scanner deya or bola per sevay ki cigarette itc dege or 25 rs bhi mere account mai ayega. Jisme 25rs bhi aa rha tha per servay but sevay ki cigarette hmko brijesh ji nahi...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijay Kamalnath
Jan 31, 2024
Feb 2, 2024
This thread was updated on Feb 2, 2024
Report
Copy

Aashirvaad Atta defective product

Date of incident: 24/01/2024
Phone number: [protected]

We had ordered ITC Aashirvaad Atta through Swiggy Instamart roughly around 24th Jan, 2024. We got a defective product, which is not consumable. I am attaching the photo of the same in the photos/videos tab....
+1 videos
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Karthikthodupunoori
from medak, Andhra Pradesh
Jan 30, 2024
Feb 2, 2024
This thread was updated on Feb 2, 2024
Report
Copy

ITC Distributorship Fraudster

I'm here to express my concern as we are one of the members who fell into the distribution trap and lost 37524/-.
Below are the details of the Fraudster.
Bank Details:-
Beneficiary Name: - ITC LIMITED
Account No:- [protected]
IFSC Code:- FDRL0001200
Branch:- RN MUKHERJEE ROAD KOLKATA
Bank Name: - FEDERAL BANK.

Please help us if you can do anything about this....
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
O
Oj655321
Jan 11, 2024
Feb 5, 2024
This thread was updated on Feb 5, 2024
Report
Copy

Duplicate cigarettes in whitefield bangalore

I suspect that duplicate ciggerates are being sold in prashant layout whitefield bagalore precisely near sai udupi...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Ranjeetbscseri2
Dec 28, 2023
Jan 8, 2024
This thread was updated on Jan 8, 2024
Report
Copy

Foul smell in aashirvaad atta

I have been using Aashirvaad Aata in my kitchen for more than 19 years or so, but now I'm thinking of discontinue this Brand Aata.

But, before taking this decision, I wanted to convey my displeasure towards your irresponsible behaviour.

I am a Public Sector Bank employee and currently shifted to Bahrain. I was using Aashirvaad aata from the date of arrival in Bahrain in Sep 2021.

2 months back...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SureRoy
from Kolkata, West Bengal
Dec 25, 2023
Dec 26, 2023
This thread was updated on Dec 26, 2023
Report
Copy

Urgent: Delayed Delivery of Order ID: 100042419

Dear ITC,

I am writing regarding my recent order with Order ID:[protected]. According to the delivery details provided, my order was scheduled to be delivered on 23rd December 2023. However, I am disappointed to inform you that the order has not been delivered on time.

I had been eagerly anticipating the arrival of my order, as it was meant to be a crucial part of my planned activities. Unfortunately, not only...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
À
ÀK01
from GHAZIABAD, Uttar Pradesh
Dec 15, 2023
Jan 8, 2024
This thread was updated on Jan 8, 2024
Report
Copy

Expiry stock f pcp

Address: garhmusterar

I am delar of your comapny that i would to informated i am pending of the damge stock of pcp that i would to area exective, area managar to i will request to please exchange this stock to sale to easily in the market of that so that will be provide of the landing amount of the stock of that of the stock value of stock is eighty thousand we also provide stock of excel sheet of area excetive to request please to solve this matter, comapny will...
Helpful
Found this helpful?
1 Comment
Report
Copy
À
ÀK01
from GHAZIABAD, Uttar Pradesh
Dec 14, 2023
Dec 15, 2023
This thread was updated on Dec 15, 2023
Report
Copy

Expiry stock

Address: garhmusterwar

I am delar of your comapny that i would to informated i am pending of the damge stock of pcp that i would to area exective, area managar to i will request to please exchange this stock to sale to easily in the market of that so that will be provide of the landing amount of the stock of that of the stock value of stock is 80000 thousnad we also provide stock of excel of area excetive to request please to solve this matter, comapny will closed...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
saiagencies
from Warangal, Andhra Pradesh
Dec 5, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
Report
Copy

Seeking email Id of BM and ABM for Warangal Telangana Region

Dear Sir,

we are from Warangal part of Telangana State, We have some inquiries and would like to establish a line of communication with your branch for potential collaboration and discussion.
To ensure that we direct our queries to the appropriate person, could you please provide us with the email address of the Branch Manager, Assistant Branch Manager and any designated contact person? .
We appreciate your prompt...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nui
Nov 21, 2023
Dec 4, 2023
This thread was updated on Dec 4, 2023
Report
Copy

Contaminated wheat select atta.

Address: Kolkota

As usual I purchased Aashirwad Select aata from the local retail store SUPER STORE, SECTOR 14, HISAR, HARYANA IN THE MONTH OF OCTOBER, 2023. When I opened the 5 kg packet of aata I was surprised to see it highly contaminated with fungus. I immediately called the local dealer and handed over it to him.
This is highly undesirable from such a so-called reputed company.
Strict action needs to be taken against the company and award...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rj2022
from Chennai, Tamil Nadu
Nov 19, 2023
Dec 4, 2023
This thread was updated on Dec 4, 2023
Report
Copy

Counterfeit Gold Flake Kings

There are lot of counterfeit cigarettes in the market nowadays. Is there anything ITC can do with regards....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Nov 8, 2023
Nov 11, 2023
This thread was updated on Nov 11, 2023
Report
Copy

Dermafique

Hi Team
This is in regard to my mail...
Damaged product Order # 2512408
A pack o[censored]sed cream where one finger deep impression was clearly visible and had asked for product replacement.
My complaint has been brutally rejected stating everything is OK and the seal of the container is not broken.
It's disheartening to read your reply as a first time customer.
# 1. The seal is broken is very evident from...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Anu_44
Nov 2, 2023
Nov 10, 2023
This thread was updated on Nov 10, 2023
Report
Copy

Dark fantasy choco fills

I purchased a box of dark fantasy choco fills biscuits from d mart and found the cookies were unusual, I thought it was just a biscuit but it was the whole pack the biscuits were not crunchy the whole point of biscuit is its supposed to be crunchy but these cookies texture were just off and it seemed like they had absorbed moisture and were less crunchy and felt like the cookies had gone bad. So I request you to resolve the issue as soon...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Meelas
Oct 18, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
Report
Copy

Gold flake king cigarettes duplicate

Address: https://maps.app.goo.gl/bp24gh32wzxornmQA

Tirupati laksmipuram circle
Hp gas tt traders
Near tea stalls&cafes
we bought 3times in this area cigarettes all three time given duplicate we r not find able design
But taste not like Original
We r troubling plz solve this
This is the shope location
https://maps.app.goo.gl/bp24gh32wzxornmQA...
Helpful
Found this helpful?
1 Comment
Report
Copy
À
ÀK01
from GHAZIABAD, Uttar Pradesh
Oct 17, 2023
Sep 7, 2024
This thread was updated on Sep 7, 2024
Resolved
Report
Copy
Resolved

Damage issue

Address: garhmusterwar

Shivam lodhi rajput saloni
17:34 (5 minutes ago)
to ITC, contactus, Consumer

dear sir
we would like to inform that your dnd personal care product at present in my godowon i will rember your team many time and we also mail you
i will told you please exchange this product and give me fresh stock to sale n market . your area executive not reived any call not reasoned any message
please grand...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy
N
Nari123
Oct 11, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
Resolved
Report
Copy
Resolved

Delivered forged cigeratte's KING's and LIGHT'S Cigeratte in Khammam-Sri Sai Priya Kiranam

Address: H.NO. 11-10-630, BURHANPURAM, KHAMMAM TOWN AND DISTRICT PIN 507001

Dear Sir,

This is Rajani G running a small kirana shop at my house i.e. H.No.[protected], burhanpuram, Khammam. Yesterday I purchased Kings and Lights cigarette's at Bhadram, who is sales person Subbarao, Distributor, Khammam District. In this packs 1 forged Light's pack identified when the customer asked a cigerette. The next minute I intimate the sales person about this incident happend and replace the new pack and handover...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy