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ITC Complaints & Reviews

1.4
Updated: Mar 29, 2026
Complaints 612
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100
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ITC reviews & complaints(612)

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B
bookplanet
from MORADABAD, Uttar Pradesh
Mar 29, 2026
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Complaint against distributor - VIPUL AGENCIES

Address: deen dayal nagar

I am a retailer named BOOK PLANET in MORADABAD. I have GST registered and shop added with distributor also. I have already purchased many products of ITC limited from distributor VIPUL AGENCIES MORADABAD. Many times i asked to distributor to send a sales person of BINGO PRODUCTS but any sales person of BINGO CHIPS not visit my shop. Please favor with me and inform to distributor VIPUL AGENCIES to send a sales person of BINGO for visit the...
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R
Roshan Taj
Nov 5, 2025
Nov 7, 2025
This thread was updated on Nov 7, 2025
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Product is bad smelling -Chakki Ata

Address: 2nd Cross no 20, AK colony,Ganganagar ,RT nagar ,Bangalore-560032

I have ordered ata in flipcart minutes very bad smll is coming in ata very bad smell really ITC playing with people"s Health and emotions,...
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T
Tapan82
from Ganjam, Odisha
Oct 23, 2025
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ITC B Natural Juice has packed unhygienic materials in Juice packet

Address: Tulasi Nagara, Berhampur, Ganjam, Odisha

I Purchased a B Natual fruit juice from Vishal Mega mart, Berhampur, Odisha on 12th October and the juice has manufacture date as April 2025 and Expired date Jan 2026.
Its contain very pathetic particles which is not expected for a sealed packet.
Who will be responsible if any health issue occur for any member in my family.
I need all my family members health check up from ITC . else i will put a consumer complaint...
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D
Dhairya Jain
Oct 1, 2025
Dec 18, 2025
This thread was updated on Dec 18, 2025
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Damaged or Low Quality Product

Ordered a large pack of dark fantasy biscuits which were a year away from their expiration date. But the biscuits inside were mostly soft (soggy/not crispy). They even looked different in appearance, slightly lighter than usual and a little rounder/bigger. Even the chocolate inside was very less and completely dried. It was also not tasting good....
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H
harsimran23
from Aligarh, Uttar Pradesh
Sep 20, 2025
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Black Big Lumps Found in AAshirvaad Atta.

I bought Aashirvaad atta 5kg pack from one of the leading supermarket in Aligarh. The atta quality is very poor; after opening the package I found lumps in it which is very disgusting. I CANNOT EVER MAKE CHAPPATTI OF IT. also I tried to call costumer care, and the call is automatically disconnected, and I tried (25 TIME WHICH IS ALLL ONLY THE TIME WATE FOR DOING THIS BECAUSE COSTUMER CARE IS NOT DOING ANY THING EVEN IT NOT PICKING THE CALLS)...
+1 videos
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S
shashi na
Jul 19, 2025
Jul 24, 2025
This thread was updated on Jul 24, 2025
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aashirvaad "bhakti pathe" giveaway won but no hamper or response

I won the "Bhakti Pathe" giveaway by Aashirvaad (ITC Ltd.) during Rath Yatra 2025. They declared me as a winner on Instagram, and I shared my details within the given time.

Later, they asked for the screenshot again, which I also provided. Since then, there has been no update, no hamper, and no response—even after repeated follow-ups via DM and email.

This is highly disappointing and feels like a false commitment....
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K
Karthikthodupunoori
from medak, Andhra Pradesh
Jan 30, 2024
Feb 2, 2024
This thread was updated on Feb 2, 2024
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ITC Distributorship Fraudster

I'm here to express my concern as we are one of the members who fell into the distribution trap and lost 37524/-.
Below are the details of the Fraudster.
Bank Details:-
Beneficiary Name: - ITC LIMITED
Account No:- [protected]
IFSC Code:- FDRL0001200
Branch:- RN MUKHERJEE ROAD KOLKATA
Bank Name: - FEDERAL BANK.

Please help us if you can do anything about this....
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R
Ranjeetbscseri2
Dec 28, 2023
Jan 8, 2024
This thread was updated on Jan 8, 2024
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Foul smell in aashirvaad atta

I have been using Aashirvaad Aata in my kitchen for more than 19 years or so, but now I'm thinking of discontinue this Brand Aata.

But, before taking this decision, I wanted to convey my displeasure towards your irresponsible behaviour.

I am a Public Sector Bank employee and currently shifted to Bahrain. I was using Aashirvaad aata from the date of arrival in Bahrain in Sep 2021.

2 months back...
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ÀK01
from GHAZIABAD, Uttar Pradesh
Oct 17, 2023
Sep 7, 2024
This thread was updated on Sep 7, 2024
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Damage issue

Address: garhmusterwar

Shivam lodhi rajput saloni
17:34 (5 minutes ago)
to ITC, contactus, Consumer

dear sir
we would like to inform that your dnd personal care product at present in my godowon i will rember your team many time and we also mail you
i will told you please exchange this product and give me fresh stock to sale n market . your area executive not reived any call not reasoned any message
please grand...
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N
Nari123
Oct 11, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
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Delivered forged cigeratte's KING's and LIGHT'S Cigeratte in Khammam-Sri Sai Priya Kiranam

Address: H.NO. 11-10-630, BURHANPURAM, KHAMMAM TOWN AND DISTRICT PIN 507001

Dear Sir,

This is Rajani G running a small kirana shop at my house i.e. H.No.[protected], burhanpuram, Khammam. Yesterday I purchased Kings and Lights cigarette's at Bhadram, who is sales person Subbarao, Distributor, Khammam District. In this packs 1 forged Light's pack identified when the customer asked a cigerette. The next minute I intimate the sales person about this incident happend and replace the new pack and handover...
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J
Jubinmohd
from Kollam, Kerala
Jul 7, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
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Duplicate gold flake kings

I have been using gold flake kings for some while and recently I noticed considerable difference in quality while using the same.So I checked the labelling of the cigarette and I found there was material difference in the colour used in the labelling and logo.The reason which I am writing this is to gain a clarity on whether the product is of ITC or not.I am attaching pictures of the cigarettes the red marked is of poor quality and green...
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S
shashi na
Sep 14, 2022
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Cheating or else mistake by ITC team.

Last wednesdays on official instagram site @classmatebyitc they had conducted a "pun contest", and today in the result post they have mentioned my pun but under someone else name. Whereas she/he has commented something else . I have also DM their team regarding this. But haven't received any response. I can also share the pic. Of the result post along with the picture of the comment section in which both date and who has commented what is...
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M
Masihkhan786
from Saharanpur, Uttar Pradesh
Mar 15, 2022
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Duplicate cigarettes

Address: Purana kalsia road Saharanpur

I was purchasing a cigarette from a shopkeeper he provideded duplicate gold flake he had done so many times please tell us what we have to do contact number [protected]...
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S
shashi na
Feb 1, 2022
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Sunfeast Dark Fantasy

I am a consumer of "Sunfeast Dark Fantasy choco fills" since 2010.

As a consumer, the 2 vital things for me are product ( quantity + quality) and pricing.
Quality is outstanding since the beginning. But suddenly they have priced it up.
Earlier the 75g ( 6 cookies ) was for ₹30 ( which was quite ok), but now it's ₹35.

Which is making this product quite unaffordable for a normal Indiana consumer....
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O
Om Badavanache
Nov 10, 2021
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ITC -Bingo Tedhe Medhe received an empty packet

Website: www.itcportal.com

Hi,

I had purchased a packet of Bingo Tedhe Medhe of Rs. 5, after bringing it home I realized it it only filled with air. I have a packet unopened with me. Very Disappointed with the product. I am planning to lodge a compliant under consumer forum. Kindly look into this issue on priority....
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C
chakri Shanu
Jun 22, 2021
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Regarding registration fee for distributorship

Address: Kolkata

Sir i has been charged 49, 800 rs for regestration of itc distrubution and it has been 3 months till now and didn't get my refund back please help with this issue i had paid the amount on favour of its limited name only...
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A
Ankito845
Jun 18, 2021
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Fraud in distributorship

Address: Patna

- 18 june 2021
-[protected]
-sir mai ashok kumar patna central school shiv shakti mandir near singh market patna ka niwasi hun mai itc ke website par contact us me trade enquries me distributorship ke liye apna details bhar kar send kiya.
Next day mujhe [protected] is number se call aayi ki aap apna addhar card pan card check book or one photo send kijiye.
Next day maine wo document send kiya
uske baad udhar...
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ಹೇಮಂತ್ ಗೌಡ
May 12, 2021
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Cigarettes complaint

Address: No 55 snb extension Hosapete magadi town

Hole sale shops now single box cigrate takes excess amount..so please check it...
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V
vipinj01
from Kolkata, West Bengal
Sep 28, 2020
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Cockroach in ashirwad atta

Packet of ashirvaad atta,

Morning we used the same powder, once we take all the powder out we shocked that we have seen one dead cockroach inside the cover, what kind of quality is this where did you received quality certificate this is not at all gud.

Never expect this kind of experience from itc,...
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A
Asha chaturvedhi
Aug 27, 2020
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Not received the dividend

Address: Mysore karnataka

I had purchased itc shares in the month of may itself & is holding till date, haven't received the dividend yet...
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