[Resolved] Axis Bank ATM — Security Guard | |||
Dear Sir, Today I went to the ATM machine of AXIS Bank located at Jail Road ,New Delhi. A Security Guard of not much hieght was on duty. I was the only costomer at the ATM machine . I inserted the card in the machine and proceeded in the normal manner. Two person suddenly rushed in , I requested them to wait outside for few minutes.The Security Guard was standing outside , but he didn't stop them. The persons went outside . I proceeded for another transaction and before my account was logged out , the two persons waiting outside entered again , I requested them for 1 minute more as this was my second transaction . They started agueing. i called the Security Guard and asked him to tell them to make a que outside the ATM cabin.. The Guard instead of asking them to make the que kept quiet.you will appreciate that the tansaction at ATM machine is cruecial and confidential and if this type of discipline is maintained at the ATM machine , the customer is not safe. The date and time of my transaction is 09/12/2010 and 1947 hrs respectively.from the time provided to you , the Security guard present can be traced out as he has not disclosed his name to me. I request you to take strict action on my complaint against the Security Guard. Ashish Singh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I am a SBI account holder. I tried withdrawing amount Rs 2000 from AXIS bank ATM located at SHAPUR NAGAR, JUBILEE HILL, HYDERABAD, ANDHRA PRADESH with ATM code SPAN03023 and record Number: 3175 on 31st December 2010 .I got transaction slip with transaction declined status but the amount got debited from my account. Please do the needful so that i get my money back.
Reply
Dear Sir,
Today I went to the ATM machine of AXIS Bank located at saboo sidik branch jj road mumbai. your security guard push me and catch my neck infront my brother because i spite in dusbin he has not disclosed his name to me.
I request you to take strict action on my complaint against the Security Guard.
patel mohsin ali
[protected]
Today I went to the ATM machine of AXIS Bank located at saboo sidik branch jj road mumbai. your security guard push me and catch my neck infront my brother because i spite in dusbin he has not disclosed his name to me.
I request you to take strict action on my complaint against the Security Guard.
patel mohsin ali
[protected]
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