[Resolved]  Axis Bank — PIN Number not received for Debit card

Address:West Godavari, Andhra Pradesh

Dear Sir/Madam,

I am Rajesh Kumar Repaka i have opened an account in AXIS Bank Ltd. [CHINNAMIRAM [AP] Branch] on 12/01/2011 Savings Bank Account. The bank has sent me a message to my mobile that i have received a "Welcome Kit" through BLUE DART courier on 21/01/2011 and i got the kit with Debit card,Cheque book,Account Number and my account category is SBEZY. They noticed me that i will get the PIN numbers and Passwords within 2 or 3 days. But now the date is 01/02/2011 and 10 days passed, when i have contacted the bank for my PIN number and passwords that i have not yet received,the bank is behaving carelessly and not responding properly. When i go to the bank they advised me to apply for new PIN number charging Rs:54/- by submitting an application to the branch manager. The bank itself should check this problem and send me a new PIN number freely, instead of this its asking me to pay the money for PIN number. If i lost the PIN number i can pay the money but how could i pay the money and take the PIN, the bank should give the PIN number and necessary passwords freely for the first time. So Kindly I request you please to take the action and HELP me.

Thanking you,

Regards
Rajesh Kumar


My Bank Account Details:
Name: Rajesh Kumar Repaka,
Branch : AXIS Bank Ltd. [CHINNAMIRAM [AP]]
A/C Category: SBEZY (Easy Access SAVINGS ACCOUNT)
A/C No: [protected]

Contact Details:
E-mail ID: rkrajesh.[protected]@gmail.com
My mobile no: [protected]

Bank Details:
AXIS Bank Ltd.
7-132,
J.P Road,
Venkat Raju Nagar,
CHINNAMIRAM,
BHIMAVARAM - 534204.
West Godavari District.
Telephone Nos:[protected], 229188
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Aug 13, 2017
Complaint marked as Resolved 
Issue is resolved and bank has sent me the required documents. Thanks.
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Comments

Axis Bank — Pin no not received

My name is niyaz shaikh i stay in bhiwandi i was lose my debit card and after we revcived new debit card but after i week was complected but till date i don't received my pin number request kindly do the needful your immdiate response will be highly appricated Regards, Niyaz Shaikh
I rajesh chourasiya applied for renewation of my debit card I had recevied my debit card but still after 20 days I have not recevied my pin how can I access my debit card this is proof of bad serivce of Axis bank.

AXIS BANK GREEN PARK NEW DELHI INDIA — FORGATE OF LOG PASSWORD

sir/madam

with due respect fully that i beg to lay down the following line for your kind conseration and fevourable action please.


Sir there are some problems with my internet banking bacause I lost my net banking passwords. you are requested to send my log passwords by mail

I am very grateful to you
thanking you sir
Your faithfully
Nk Tsewang Dorjay (9924842N)
Acct No [protected]
I received my Axis bank Debit Card and attached bank kit . So far
I didn't receive my pin number, without which i'm unable to drawmy salary during
emergencies.
I have visited several time to Radhakrishna Salai Br in Chennai in this regard.
My Debit Card no is [protected]
My Account No:[protected]

I have already registered my mobile no with axis bank.
kindly sms me the pin no as early as possible.

I humbly request you to sms me, so that i can draw my salary
Name: Pannalal Sinha
Account No.: [protected]

I have my account with Axis Bank for 8 years. My branch is in Green Park, New Delhi but presently I am residing in Bangalore.
Two months back, I applied for a new Debit card and somehow I was able to collect the same after visiting the nearest branch 2-3 times. For PIN No., they said that I need to talk to the Delhi branch myself because my branch is in Delhi. They cannot communicate with other branch people, only the customer should communicate- I don't know what is the logic behind it. Anyway, when I contacted the Delhi branch, they said I need to send a request from the bangalore branch to Delhi branch. I was able to convince the bangalore branch to send a request for the PIN to delhi branch.
After few days, I contacted the delhi branch. Then they said they have not recieved the request. When I called again after few days, they said they have not received the PIN no. itself.
For past one and half month, I have been contacting both the branches but still I am not able to get my PIN No.

I don't know what a type of service Axis bank is providing. Why should a customer contact all the different branches seperately ? The bank should provide a system so that the employees are interconnected across the nation. But they are giving us a feel like each branch belongs to a different bank, not the same bank.

If by mistake, I call the central customer care, they say i need to contact the nearest branch only.

I don't know how to get my PIN no.
I received my Axis bank welcome kit within six days of account opening but its being 22 days i did not received my pin number. I also went bank to regenerate my pin via online pin generation system of axis bank but they were not able to generate in my case. Now they are asking to wait one more week to get atm pin so that finally i have to wait 1 month for my pin ( even not sure ). I have never seen this kind of situation with any other bank really it is a horrible experience with axis bank.

regards:

dushyant singh sengar
customer id:[protected]
Branch - Raipur[CT]

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