[Resolved] Axis Bank — CREDIT CARD DEFAULT

[Resolved] Axis Bank — CREDIT CARD DEFAULT

B BIMAL AGARWAL from Kolkata, West Bengal

I am a retail merchant dealing in sarees in KOLKATA. We have AXIS BANK credit card machine in our shop. A customer purchased some sarees from our shop 4 months before via credit card amounting Rs.13500. The amount got credited in our bank account too but all of a sudden after 3 months bank deducted the same from our current account, saying the customer has denied purchase of articles. But who gave the right to bank to deduct the amount from my bank account after 3 months of crediting the same. Inspite of repeatedly going to the bank for the same, they are not willing to listen to us. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

PRASHANTHA K

from Chennai, Tamil Nadu

Hello, i have applied for the axis bank credit card, and all verification done against me (address, identity), finally i got the call from mumbai also as final confirmation, but finally i got the message like-your credit card application for VISA GOLD with ref no 2061842 has been declained.after words i called customer care, they told its declained due to CIBIL.i also know about CIBIL .and i dont have any loans in any other banks or i don have any financial dues with any financial firms.axis bank executives are not cross checking defaulters list properly, may be one more PRASHANTH exists in DEFAULTERS list, pl cross check everything.
My question is what value you are giving to the account holding customers? this is very bad with the axis bank.

Pl re look in to the matter.

Regards,

Prashanth
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