[Resolved] Axis Bank — Axisbank Remittance | |
This is regarding an idiotic experience I had with Axisbank remittance. This is the first time I did not try to use Wire Transfer and regret my decision. I live in the USA and, on 14th of July, 2009, I sent $5000 to a friend using Axisbank remittance, where the purpose of the transaction was mentioned as "home maintenance". Then on the next day, someone called me to ask who I was sending the money and how I knew her. I verified with him, telling that I have known this person for long and I may marry her next year. After that, one week passes, and the exchange rate falls from $1 = 49.6 (approx, unless I am wrong) to Rs 48.3 (approx, on 22nd July, today) or maybe even more, and I never again hear from anyone, nor does the money gets transferred. Today (22nd July, 2009), once again another guy called me to say that, since I wrote "home maintenance" in the box, but then I mentioned on phone a different purpose ("she is someone I know for long and I may marry her next year"), they had to verify and wait for further clearance. For what? They need verification and clearance for US$5000? Is it a joke? Or everyone at the Axisbank remittance lost their mind? What is happening? Am I being the butt of a joke? They probably just wait for the $ value to fall, so that they can ### off my money, make a profit of about Rs 10, 000, and screw me in the process! I regret having opened an account with them. Now I came to know that it will take 3 more days for the money to be really remitted. Today is 22nd July, which means it will take 2 weeks for the money to be transferred (14th July - 27th July, at the earliest)! It would have taken less time if I had tied the money to a pigeon's legs and sent it off! PKS pinchashodi--AT--yahoo.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
I had exactly same experience. I had a family urgency and sent about $5500 through Axis Remittance on July/31/12. As soon as i sent, they deducted money from my US bank immediately and kept it hold for almost 10days to verify account and payment to my Indian recipient. That account verification link was not active even after three business days (as per their rule, I read later when customer agent directed me). It took almost 10days to deposit the money. Mean while I was shocked when they deposited Rs4000/- less in the account. That means amount they showed during transaction is not correct. Also they showed zero service charge, actually they charged almost Rs700/- for service fees. They are not good. They made me unhappy. I recommend DO NOT USE THIS SERVICE, if you care your money. I feel shame about our Indian bank. Poor service .. I did talked to their few managers .. useless..
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