[Resolved] Axis Bank — Holding my Salary Account | |
Dear Sir/Madam I am Mr.Proloy Biswas writing from kolkata,in regards to the Axis bank breach of trust.I haold an Credit Card of axis bank whose outstanding is due as I am undergoing financial crices and as I have to run my family.I have called them for settelment but they didnot agreed on to that.Now when I have recived my salary on my Axis bank salary account (A/c No.[protected]) my account has been stopped and I am not able to withdraw any of my money for my family expenses and my account is showing in negative balance(which is never possible).Without any information to me they have done this which is an offence.When I visited to the nearest branch office it was told to me that my salary a/c has been lien against my credit card.I called up Axis bank Credit card department (the phone number is [protected]) and Mr Vijay (operation manager) told me they cannot do any thing as I am marked lien and my money will not be credited to my account as bank as full authority to stop access of my personal account which is not thier own property.But I have never ever told that I will not pay the outstanding amount moreover without my permission they have touched my hard earned salary account money.Now I am helpless and hoping a help from your side. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Personal — Complaint against a lien on salary account
I have a salary account since march 2008 with Gurgaon sector 56 Branch. As on 18th sep 2009 my account balance was 52,000 INR. i issued a cheque of 40,000 INR in favor of Sanjeev Dhiman, my elder brother who was in great need of money but the cheque got dishonoured on 24th sep 2009 due to insufficient funds. when i called ICICI bank i was told that there is a lien put on my account for 19,038 INR against a credit card that was issued to me by ICICI bank in the year 2006. this card was settled down on nov 15th 2008 for 6000 INR paid in favor of ICICI bank. according to the settlement letter (copy enclosed) that i have paid 6000 INR in two equal installments of 3000 each in Nov 2008 and Dec 2008. I also have the reciepts for the payments along with the settlement leter.Now ICICI bank says that they do not any information in their database of this Credit Card account being settled in Nov 2008 whereas the fact is that i have recieved a settlement letter in this regard form the bank which was personally recieved by me from the representative of the bank. Above all Bank do acknowledge the payments (reciept enclosed) made against this setlement in Nov 2008 and dec 2008 for 3000 INR each.
I am in touch with ICICI to sort out this discrepency at their end and also had writen to the senior officers in the head office in Mumbai. Have also sent the scannd copies of the payment reciepts and settlement letter on 19th sep 2009. However the matter is still pending and i am being harrassed by branch officials and not being allowed to withdraw my own money from the account.
Hence i am forced to take this step.
Kindly help me to get justice thru your good office.
Thanking you in anticipation of favourable reponse from your end.
Sincerly yours
Sandeep Dhiman