[Resolved] Axis Bank Car Loan Division — No customer service contact points | |||
I have a car loan from Axis Bank and would like to receive details on the total outstanding amount and whats the formalities and penalties for foreclosure of the loan. my car loan account number is AU[protected] on the name of Deepali Dmello I have been trying to call on numbers [protected], 66110175, 66110195, 66110207, 66110209. I have called Axis Bank customer service number and they have not been able to help either. They have mentioned you can visit the fort branch or keep trying these numbers. I have been calling since saturday 11th June 2011 and the phones are only ringing and 2 numbers dont even exist. They claim they dont have an email id for customer service complaints either. its a dead end... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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The bank’s online grievance redressal mechanism is quite complicated, not so user-friendly s. I am not sure if you would take any action on this complaint, however, I needed to vent out my frustration somewhere.
I hold a salary account (so called priority account) with Goregaon (E) branch, account number [protected] .
I had taken up a loan from Axis bank in the year 2007 for a period of 5 years, the details are as follows:
• Loan Account number– [protected]
• Loan recovered from A/C no. – [protected]
I had paid the outstanding amount and requested for a NOC from the bank. Ms. Shivangi (Axis Bank-Fort Branch), promised to courier the Car loan NOC. Have been following up since the past 7 days. Now she does not even answer my phone. I am buying a new car from Hyundai in exchange of my old car (for which I have requested NOC), now since I don’t have the NOC, Hyundai can’t give me the new car. So I am left without a car for over 10 days now and public transport system in Mumbai is miserable as you are aware. (Pawan Kumar Sharma)