[Resolved]  Axis Bank Credit Card — debit payment of cred

Dear Sir,
I have taken a credit card from Axis bank, I and also I have a saving A/C with the same bank, they put lien on my saving a bank A/c for the amount which I have to pay for my credit card any time they want. This put in serious financial problem Lien on my A/c is still there and my Credit card is also not operative. Therefore I am not able to use any of services they offering but still I am being charged for that.
I was trying to get resolve thru their customer care no but it was not possible because it was an STD call to me even if it get connected they are putting me on hold for half an hour which was resulting me loss , then I was in touch with local bank people for the same they were tried there level best but they could not resolve , even I got a call from customer care Bombay office Ian I said them to deduct the same from my A/c and put of the lien but that also did not work
Now I need your help in this matter to resolve it


Thanks
You’re sincerely
Sachin
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,
I have taken a credit card from Axis bank, I have purchased some item of Rs-10,069, and also I have a saving A/C with the same bank, they put lien on my saving a bank A/c for the amount Rs-13545/ then I gave them chq for Rs-10100 of dated 20.12.07 of same A/c on lien was there to revoke the lien, but they return my said chq and directly deducted the Rs-11352/- from my A/c and also deducted the Annual charge -300 and then service tax 37 and debite interest Rs- 145.57 and service tax Rs- 17.99 and still they are claim that I have to pay them Rs-4674.52. Lien on my A/c is still there and my Credit card is also not operative. Therefore I am not able to use any of services they offering but still I am being charged for that.
I was trying to get resolve thru their customer care no but it was not possible because it was an STD call to me even if it get connected they are putting me on hold for half an hour which was resulting me loss , then I was in touch with local bank people for the same they were tried there level best but they could not resolve , even I got a call from customer care Bombay office Ian I said them to deduct the same from my A/c and put of the lien but that also did not work
Now I need your help in this matter to resolve it
Dear Sir,
I have taken a credit card from Axis bank, I and also I have a saving A/C with the same bank, they put lien on my saving a bank A/c for the amount which I have to pay for my credit card any time they want. This put in serious financial problem Lien on my A/c is still there and my Credit card is also not operative. Therefore I am not able to use any of services they offering but still I am being charged for that.
I was trying to get resolve thru their customer care no but it was not possible because it was an STD call to me even if it get connected they are putting me on hold for half an hour which was resulting me loss , then I was in touch with local bank people for the same they were tried there level best but they could not resolve , even I got a call from customer care Bombay office Ian I said them to deduct the same from my A/c and put of the lien but that also did not work
Now I need your help in this matter to resolve it


Thanks
You’re sincerely
Sachin
hi
this is prasad, i have credit card from axis bank..i need to knw all my statement details, how cani get .please mail me immidiately
hi parasad

To know your statement detail you can do the following things:

1. Directly talk to costumer care of axis bank mumbai, if you not have there contact number then just see it on the back of your credit card.

2. You can also send e-mail to there help desk at customer.[protected]@axisbank.com, they ask for your personal detail so re send them and you will get your statement detail in 2 working days.

i hope this will help you

regards
sachin
Deduct amount directly from my salary account but still card is blocked
Dear Sir,
I have taken a credit card from Axis bank card no. is [protected] and also I have a saving A/C with the same bank, they have already deducted all dues from my saving a bank A/c. which I have to pay for my credit card any time they want.Which was serious but i did not complaint. It was my mistake. but my Credit card is also not operative. Therefore I am not able to use any of services they offering but still I am being charged for that.
I was trying to get resolve thru their customer care no but there is no response because customer care officer not ready to listen the problem. if it get connected they are putting me on hold for half an hour which was resulting me loss and they said you have to pay Rs. 1000/- while the card has blocked to last year so why should i pay.At the time of deduction all the dues was cleared.And the last I said them to deduct the same from my A/c and activate my credit card but did not work. I given them my mobile no. also my email id but not getting any response.
Now I need your help in this matter to resolve it


Thanks
You’re sincerely
Bhupender Kumar
[protected]
[protected]@rediffmail.com
Deduct amount directly from my salary account but still card is blocked
Dear Sir,
I have taken a credit card from Axis bank card no. is [protected] and also I have a saving A/C with the same bank, they have already deducted all dues from my saving bank A/c. which I have to pay for my credit card dues.without my concern it was serious matter but i did not complaint to anyone.Because It was my mistake.All dues has cleared but still my Credit card not operative. Therefore I am not able to use any of services they offering but still I am being charged for that.
I was trying to get resolve thru their customer care no but there is no response customer care officer not ready to listen any problem. if it get connected they are putting me on hold for half an hour which was resulting me loss and they said you have to pay Rs. 1000/- while the card had blocked in last year so why should i pay.At the time of deduction all the dues were cleared but in the end i ready to pay I said them to deduct the same from my A/c and activate my credit card but still it's not working. I have given them my mobile no. and my email id also but i am not getting any response from your side
Now I need your help in this matter to resolve it


Thanks
You’re sincerely
Bhupender Kumar
[protected]
[protected]@rediffmail.com

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