[Resolved] Axis Bank Credit Card — Regarding Credit Card Cash Back Offer | |||
I have salary account of Axis bank.So they offered Credit Card of MYCHOICE Category. In this card i have 5% cash back offer for electronics items i am purchasing. On 17/5/2013 i purchased a mobile from Poorvika Showroom in Chrompet,Chennai. We may all aware that Mobile comes under electronics category. But i didn't get Cash back offer. When i contacted bank through mails they replied as my purchase is not under their Merchant Code. They are making fool of customers. How we customers know their Merchant Code. Please take into consideration and stop this kind of fraud. Also help me to get the cash back facility what is offered to me. I attached screen shot of Axis Credit card offer description & Trails of mail that i communicated with the bank Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Axis Bank — Cashback Revert
Hello Sir/Madam,I took 1.5 Lakh Personal loan in Axis bank on[protected] My loan account no is [protected] when i took loan the Bank told if you paid regularly 1% cash back will available, As of now i am paying regularly without any bounce but now bank peoples are telling you are not a regular payor and they did not credit 1% cash back to My SB account.
Please take action against bank and give me a Judiciary.
Purushothama Naik.
[protected]
Axis Bank — REGARDING CREDIT CARD
Respected sir,I think 1 & 1/2 month ago,i applied for credit card.They commited after 21days of registration u will get credit cards.But still now i am not getting credit cards.7 they are not ready to hear our complains by call.He discconnected my call all the time.That mobile number given by the AXIS BANK.
So,Kindly follo up to the same.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
52%
Complaints
12954
Pending
0
Resolved
6557
View all 12954 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
CreditCard — cash back
the bank gave an offer of cash back on the purchased amount within 31st JAN`09. if the purchased amount is more than Rs.3000 and less than Rs.4000 then cash back was 2%.If it is more than Rs.4000 and less than Rs.5000 then cash back was 3% and if it is more than Rs.5000 then cash back was 4% subject to maximum cash back Rs.1000.My purchased amount was Rs.6300 on 24th JAN`09 and i have confirmed on that day in the customer about the above cash back offer.They confirmed me about the offer and told me that the cash back amount will be exhibit in the next statemaet on 21st FEB`09 and the due date was 11th MARCH`09.
In the 1st weak of March`09 I talked to the customer care and they told to pay the whole amount and the cash back amount will be exhibit in the statement of 21st March`09.I paid Rs.6300 within due date.
Today I got my latest statement in which no cash back amount is shown and mentioned.
I do not know why the bank cheating and misguiding the customer.There are so many offers on the statement. I take these as cheater`s offer. I am proceeding to discontinue my credit card. Because I do not associated with a cheating organisation.