[Resolved]  Axis Bank Debit Card Complaint — Purchase of Petrol through my AXIS bank debit card no. ---2520

Address:North East Delhi, Delhi

I am HARI OM having my bank account No. [protected] in Sector-3, Rohini AXIS Bank. I also have the debit card No. ----2520 of the same bank.

On[protected], at 20.32 I withdrew Rs. 5,500/- from ATM Machine from D.C. Chowk, Rohini (Sector-9). After that machine didn't release the card and I left the card in the machine. Afte getting bank statement it came to my notice that the purchase of petrol of Rs. 2500/- have been done with my card through any body else. I also intimated to the AXIS Bank Branch of Sector-9 for stolen card and requested them to show that who had stolen my debit card from the ATM. In reply of the same the BM had informed me that the CC TV were not funtional on that day due to some repair work.If the CC TV were functional that movement the theft cane be cought.

It is requested to find who had made this purchase and return my Rs.2500/- as early as possible. Police complain had also been lodged at Prashant Vihar Police Station but nothing fruituful came into light.

I hope that the timely action would be initiated otherwise I have to move consumer court or RBI Complian Cell.

Thanking you

yours faithfully

HARI OM
A-2/113, Sector-16, Rohini, Delhi-110089
Phone No. [protected], [protected],[protected] Extn. 204

t
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am customer of axis bank since 2003 regular my account No. [protected] all is best condition with me
yesterday I pay one line payment to mcd property tax. my transation is failed reason your atm card has blocked. why
my card No. [protected] issue in shakti Nagar Branch account .
please solve thsi problems
thanking you
izhar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12956
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information