[Resolved]  Axis Bank — Amount debited twice

Address:

Gurgaon, Haryana

Hi,
This is the complaint against axis bank,On 29 september i shopped one bag from one of the E-commerce website (yebhi.com)order no-YBH622281 but amount debited from my account twice.I called yebhi.com they asked me to send my debit card statement which was showing that amount has been deducted twice when i send that they told me that they received the amount only once...now i am trying to call axis bank but no one is responding.this is the details i got from Yebhi.com
Please let me know what should i do get my money back

Order Details
Acquirer ID
UTI Bank — [protected]
Order ID
57757
IP Address
182.71.165.202
Date
29/9/11 5:18 PM
Order Reference
YBH622281
Amount
INR849.00
Authorised Amount
INR0.00
Captured Amount
INR0.00
Refunded Amount
INR0.00
Authorisation Code

Response Code
2 - Declined
Card Details
Card Type
Mastercard
Card Number
532702xxxxxxx732
Card Expiry
07/21
Commercial Card
N - Not a Commercial Card
Commercial Card Indicator
1
CSC Result Code
P
Dialect CSC Result Code
P (Not processed)
Authorisation Response
Issuer Transaction Identifier
MB929P
Financial Network Code
MEP

History
Response Code Date Transaction Type Amount Operator ID Transaction Number Merchant Transaction Reference Transaction Source
2 - Declined 29/9/11 5:18 PM Purchase INR8