Axis Bank Home Loan — Double EMI deducted for home loan

5 Reviews
 guptaranju on May 24, 2011
This is to bring to your notice that for my home loan from Axis bank, 2 EMIs got deducted
in the month of march 2011 (from my citibank account no - [protected]; Branch- BANGALORE.
CHEQUE NUMBERS - 439352 and 448054; DTD - 1/MAR/2011 AND 8/MAR/2011 RESPECTIVELY.

Axis bank Loan account no - PH[protected]

I tried calling the customer care many times but nobody had proper information for the reason.
finally i logged a complaint and a person called me telling that they cannot refund my money back but they will adjust this in the principal amount.
Then i asked for the same in written but i am not receiving any response again.
How will i get to know that my principal amount has been reduced?

Everytime the customer care personnel say they will come back but i never get any response.

Thank you.
Gaurav Gupta
Complaint comments  4 Comments     Updated: Share0Tweet0Share0


This happens some time...
if your loan is in bangalore then all you need is to drop a mail to

Email response generally comes in 1-2 day...ask them to refund the money or adjust to principal while writing the mail...incase of refund they will give the date by which you can come branch and collect the cheque...get online loan access so that you can atleast keep an eye on principal outstanding.
if you have asked for principal reduction then wait for 2 weeks and ask for account statement...all this can be done using email...i never visit branch and just drop works for me all the time.
Axis bank is not having any proper processes.
If this Bank continues to keep Christopher in Bangalore will lose its reputation and clients. This gentleman does not know his work or how to talk to customers. His attitude his anti-customer or his working in the bank to finish within by ill treating the bank`s customers.

Nothing is right right form submission of loan application, disbursal and Legal Clearance.First of Power Loan Dept. in Bangalore is Snail Speed for its customers. They take minimum 2 months to tell you whether they give you loan or not.Bank lacks communication skills as they have as their Home Loan Staff. They do not know what they are doing or talking. My honest suggestion boycott Axis Bank and teach them with sledge hammer blow as how to treat their customers and how fast to disburse loans

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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    Axis Bank Home Loan - Double EMI deducted for home loan