[Resolved]  Axis Bank — cancellation of Fixed Deposit

Address:Maharashtra

Dear Sir

I deposit 25000/- in Fix Deposit in axis bank receipt no [protected] . against that deposit bank provide me credit card
after 1 year I want to cancelled my fix deposit, I also purchase 14000/- shoping against credit card

when I submited my FD to bank at andheri branch , they told to go vileparle branch beacause I have to submit credit card , i visit that branch on 27/12/2010 and submit my FD with my credit card. branch officer told me, it will cancelled after 2 days , after 3 days I received a call from axis bank , they told bcoz of creadit card out standing we can not closed this fd , I told them plz cancelled first fd & in that deduct my outstanding amount , bcoz fd is cancelled for money , & I required money . he told ok he will try.

after one week on 1st january 2011 I visit bank ,for status of my fd , they told he send mail to back office ,but still not getting reply . credit card department lid on this FD, then I wait for it, after one week on 7th january 2011 I paid all outstanding of creadit card with intrest transaction id is 9514255 dt. 07/01/2011 , & submited my online payment receipt to bank , they say again 1 day required for cancellation . now after three days , they still no cancelled my FD receipt.

I was frusted b'coz of there non problem solving attitude. & delay in cancellation of my FD.



Regards
Devendra
([protected])
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Aug 13, 2020
Complaint marked as Resolved 
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seriously, i can understant your frustration because i am going through the somewhat same problem. Let me know if you got your solution and if you can guide me how to get solution. mail me on
khanaksingh.[protected]@gmail.com
Thnx

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