Axis Bank — POOR CUSTOMER SERVICE AND FAKE INTERNET BANKING SERVICES | |||
Hello Sir, Greetings, I have a complaint against AXIS BANK Hyderabad as they are not providing me a simple information. I had an account with Axis Bank Hyderabad from Aug 2008 to July 2012.My Customer ID is[protected]. In May/June 2011 in I lost my three signed cheque and I stopped those cheques through internet banking as soon as I got to know.Now I am in a legal trouble because of the poor customer service of Axis Bank's Bikaner Branch (Basically I am from Bikaner). Main thing is that someone (Whom I dont know) found those cheques and he applied those cheques in Bikaner branch although my cheques were stopped still one employee gave him a memo of "Insufficient Funds".On this basis he gave me some notice of bounced cheque U/s 138. When I approached bank they just gave me a simple explanation that my cheques were blocked on 27/09/2011 but they are not providing me the reason which I entered via online banking. They just told we can give you this information only nothing else. this is ridiculous how can you just say sorry and regret when a customer is in such a legal problem.They didn't even inform that one of my lost cheque has come in clearing before bouncing it. how can you take this big step without telling your customer and its a known fact that its a crime. Kindly help me sir I dont know how to solve this matter because my lawyer is saying I have to give a proof that for which purpose I blocked my cheques. please ask them to cooperate me. I am sending u my email transaction with axis bank nodal officer of axis bank. Please solve this issue as I am in a big trouble.Even i sent a email to RBI nodal officers but noone is helping me in this simple issue that because of bank's fault I am in trouble please help me in this issue With Regards Ruchita Khatri Was this information helpful? | |||
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Comments
Banking — Ridiculous Service Provider
I don't know who says ICICI Bank is a good service Provider. They are pathetic and worst than a local bank. Infact local or government banks provider far better services than them. I have an account in ICICI Bank, C.P. branch for last five years. and this much of time also I have to speak to hell no of customer executives just to get my statement else I can wait for one week for my statement. I requested them my statement about six months back, I disn't recieve till date and over this their executive Neeta added the charm by shouting at me. I am fed up with these people and REALLY WOULD NOT SUGGEST ANYONE TO DEAL WITH THEM. I swear our government banks are far better who doesn't ask us decades time to send the smallest thing like a statement.Smita
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Axis — Poor Customer Service
I have called Customer care in Mumbai on 19/09/08 to get a contact number(loan department chennai) they gave around 15 nos in which none are responding, even the team leaders like rutha & neka also were helpless.I have cald them around 12 times no one was able to guide me correctly.I have not seen this kind of poor customer service in my life.