Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  B. E. S. T. Undertaking — Conductor No 38573 for Bus no 347

I travel daily from Gokuldham medical centre stop to Veetbhati stop daily since last 2 years every morning the ticket for the same is Rs. 4 today morning the conductor No. 38573 in the Bus 347, (MH-01 LA 6184) gave me the Rs. 5/- ticket. When I asked him the reason for the same he was exceptinally rude and did not listen to anything i had to say. He almost shouted on the top of his voice which was embarasing for me. I always pay the right amount for my ticket and if there is an increase in the ticket price i do not mind paying that either but the behaviour of the conductor was really insulting. Please do the needful so that he doesnot harrass passengers when they as him valid questions. The bus was almost empty at the time as it was early morning 7:30 am.
ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
Complaint comments  17 CommentsShareTweet

Comments

BEST Bus — Rude behavior of Conductor No 38573 for Bus no 347

Conductor No 38573 for Bus no 347
I travel daily from Gokuldham medical centre stop to Veetbhati stop daily since last 2 years every morning the ticket for the same is Rs. 4 today morning the conductor No. 38573 in the Bus 347, (MH-01 LA 6184) gave me the Rs. 5/- ticket. When I asked him the reason for the same he was exceptinally rude and did not listen to anything i had to say. He almost shouted on the top of his voice which was embarasing for me. I always pay the right amount for my ticket and if there is an increase in the ticket price i do not mind paying that either but the behaviour of the conductor was really insulting. Please do the needful so that he doesnot harrass passengers when they as him valid questions. The bus was almost empty at the time as it was early morning 7:30 am.
people are miss using the best bus tickets
if they buy 20/25/15 rupees tickets,
they are giving tickets each other
my name is Madan, i taken a bus no 8306, route No 513, from Vashi to Electricity board(conductor charged me Rs.6), while i am getting down at electricity board, i was checked by the ticket collector Name B P Sawanth(BC-196661).He said to me that you are over travelled and collected a fine of Rs 66(Chalan no 3123).Travell date:1.3.2009 time :10:00 PM

My question is how i am responsible for this?what ever conductor has issued the ticket i have taken it.

Mr B P Sawanth(BC-196661) is saying that its you fault.he had abused me and talked in racist manner.

Please take corrective action aginst the conductor and B P Sawant
Bus No 322 Andhri to Kural Halt at Jari mari more then 20 minute because 1 passenger have two 20 Rs. ticket and they give one ticket to another person. Conductor stop bus in front of Police station and police arrest 4 people and Conductor say to police this four people bit me, bus conductor speak wrong and police believe him and arrest fore people. ticket no[protected]
ADVERTISEMENT
Conductor No 9043 for Bus no 15
I travel daily from Shindewadi to Parel stop daily since last 2 years every morning the ticket for the same is Rs. 3 today morning the conductor No. 9043 in the Bus 15 (5032) gave me the Rs. 4/- ticket. When I asked him the reason for the same he was exceptinally rude and did not listen to anything i had to say. He almost shouted on the top of his voice which was embarasing for me. I always pay the right amount for my ticket and if there is an increase in the ticket price i do not mind paying that either but the behaviour of the conductor was really insulting. Please do the needful so that he doesnot harrass passengers when they as him valid questions. it was the time of 5.30 pm
Conductor No 16611 for Bus no 451
I travel daily from Goregoan Station to Unit no 32 stop daily since last 2 years the conductor No. 16611 in the Bus 451, (MH-01 LA 6904) bus timing 9.00pm I say Conductor please bell.but he is not lessen, When I asked him the reason for the same he was exceptinally rude and did not listen to anything i had to say. I already pay the right amount for my ticket & He is not Issue or ask any Passenger tiket up to Aarey Market. Please do the needful & get back to me.
To,
Mr. Khobragde,
General Manager & Manging Director,
BEST, Mumbai.

We the undersigned hereby submit our grievances regarding inconvenience caused to the passengers travelling by 440 Ltd. and 448 Ltd. from Borivali (East) Station. The grievances are as under.
The above buses leaving from Borivali does not stop at Samata Nagar, Kandivali due to which passengers boarding from Samata Nagar, Kandivali has to wait for a long time and we cannot reach office in time. If at all the bus halts at this stop the conductor ring the bell and the bus starts due to which male passengers can board the bus but lady passengers cannot board a running bus. This happend upto Gundavali-Jogeshwari.
Hence we request your goodself to kindly may necessary arrangements to start the above buses from Samata Nagar, Kandivali (East) Bus Depot also so that we are not put to inconveniece and relie[censored]s from this trauma which we are facing day to day. We suggest the pick up timings as under.
Pickup timing - 8.30 a.m. / 8.45 a.m and 9.00 a.m.

Thanking you,

Yours faithfully,

MHADA staff, Govt. Staff and General Public travelling by the above route.

BEST BUS AS-2 — CONDUCTOR

Every day I travel by AC Best bus and has a pass . One conductor makes lots of noise by chatting to the female passengers loudly without any manners and disturbing other passengers

Today I traveled in the same bus AS -2 .NO 1902 Mager thana
which reached national park at 7.30pm .I do not have the bage number of the conductor.

Please remove this staff from the AC bus
ADVERTISEMENT
I travel daily from Turbhe naka to Ghatkoperdepot daily since last 6 months every morning. today morning the conductor No. could not ascertained in the Bus 507, (8464). Bus was late since 4 days up to 10 min of its regular daily timing. When I asked him the reason for the same he was exceptinally rude and did not listen to anything i had to say. He almost shouted on the top of his voice which was embarasing for me. just i asked him politely for my information but the behaviour of the conductor was really insulting. Please do the needful so that he doesnot harrass passengers when they as him valid questions. The ur best staffs wre present at the same time on 15/09/2010 at 05.47 hrs.
i take bus no.303 from kalidas mulund west on 22/5/2011 with my wife, daughter, mother & father both are Senior citizen at 8.45 am i also have 3 luggage and when ask for tkt conduter of the said bus told me buy 2 luggage tkt along with my travel 5 tkt for bandra terminal, which i bought and happily start my journey, but when i arrived at destination i ask for tkt which i produce and checker reply that i instead of 3 luggage tkt i have 2 tkt which i bought as per told by bus conduter, but said checker fine rs.110/- for to get 1 luggage tkt short.
after long argument with checker and bus conduter they told me how much you will pay
and i pay 50/- and i also force to get same fine from bus conduter also and he also paid but i not saw that he get penalty receipt or not, i recd receipt which indicates book no.8005 DHD agar Dt 22/5/2011 conduter (wahak) no.110001 spl cheker ( vises nirikshak )no.371.
yesterday my son travel 2 bus no. 280 fr dahanukarwadi 2 mahavir nagar t 7.30 p.m.he lost his mobile so now a days so many cases come our knowledge so many theft done in best buses like thef of mobile, pocket, & ptherthings so i requst best 2 keep forward 2 yr dept. because theft theftmobile or pocket but after we have 2 suffer lot so please whatever u do by fr yr side do & take this matter seriously ok
so many cases of mobile stealing come under our knowledge in best buses now a days a big gang after stealing of mob, purse or etc. so pls do something in this matter because after stealing a thief enjoy & we have suffer a lot & lot that we yesterday suffer my son lost mobile very expensive fr best bus no.280 my son entered fr dahanukarwadi stop t 7.30 p.m. 2 mahavir nagar a big gang mobile theft gang surounded him & took away mobile. theft enjoy but we suffer till night 12.00 because we start procdure 2 stop card & other process so pls do fr yr side & take more security acton.
ADVERTISEMENT
Most of the Best buses do not stop at mukund stop, even if the bus if the bus is empty.
there were many school students suffer because of this.
please do the needful so that each bus should stop at their respected bus stop .

BEST should conduct some communication classes for their staff, so that they can atleast speak in a polite manner.

hope these complaints do not fall on deaf years...

thank you.
I boarded a bus at Amar Mahal (chembur W) today morning in Bus no 27 (reg No 9515). The bus was going dead dead slow and before next stop, 4 other buses over took this bus. After the next bus stop also, the same story. When i told the bus driver that i will not reach office in time and another college girl told that she will get late for exams. Instead of answering in polite and good manner, he told that you should have got the other bus 354 (Shivaji Park one). I told that for Prabhadevi i can't catch that bus. He was telling that you should have got that bus and changed later since you have pass. But the college girl was telling that she do not have the pass. How can the driver so irresponsible and answer so badly to passengers since they get salary with our money.
When you board BEST Buses, see the place where driver sits. It is so dirty and full of dust. BEST do not bother to wash of dust the place. Atleast the driver should dust the place before sitting on his seat
I saw today's Times of India about article of King Long Bus. I sent a feed back in BEST UNDERTAKING.COM long back regarding the neatness and the condition of the A/C buses.

I travel from Doordarshan to Chembur. When 111 NMMT bus started, This bus goes full and the BEST A/C bus prior and after come empty since these buses are dirty and lacs speed and it is very noicy and not lit properly. If you see NMMT bus, it is passing all the requirement and hence it is full. I spoke to some passengers and they stopped renewing the passes since 111 is comfortable and stops in most of the stops and very neat and convenient and can read books because of proper lighting.

Very sad that BEST was best and now it is WORST.
ADVERTISEMENT
Myself Subhash Monde. on dated 05/03/2012 at janakalyan nagar 243 bus stop when i sat in the bus the bus conductor told me that this bus will leave at 8.00am but i was in the bus at 7.45am the ticket no. [protected]/190492 & removed the ticket also. At that same time another bus came & the 1 bus conductor told me that the other bus which came will leave at 7.45am ticket no.[protected]/155574 & again i have to buy another ticket. So please arrange the time according to public service.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    25%
    Complaints
    1015
    Pending
    0
    Resolved
    258
    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
    ADVERTISEMENT