[Resolved]  B. E. S. T. Undertaking — Harashing Travellers

Address:Maharashtra

Respected Sir/Madam

As i travel regular from BEST Bus for Sion To Vile Parle from Bus No.312,
From last few days i m traveling by similar bus i have noticed that conducter in bus behave harshly with travellers and even dont stop bus at some stop, behave very locally with Ladies, Last whan i traveled the Bus No was: MH.01.AP.0419 ,
1627. and cundoctor batch No:1798576.
It is humble request to you kindly take strick action against such people.

Yours Faithfully
XYZ
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Aug 13, 2020
Complaint marked as Resolved 
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Respected Sir / Madam,

This is to bring to your kind notice regarding the mismanagement of the BEST employees at Andheri West Bus Depot.

The travellers wait at the bus stop for such a long time, but they don't even bother to let us know which bus will be going.After a long stand in the heat when tired passengers sit in a bus which is standing near the bus stop the driver & conductor takes a different bus after this bus is full. Y can't they inform us which bus will be going next?? Many a times it happens that 252 & 266 buses they take together and for next 20-25 mins there are no buses. They are busy or anything we could undrstand, but just wasting time gossipping, chit chatting, laughing doesn't make sense. Inspite of the TC present there, the situation remains the same.Is it that the travellers don't have value for their time??or is it that whoever is travelling via BEST is a government employee who can waste time any how.???

As a suggestion would say that you can keep a display board like railway stations have, where we come to know the timings of the buses.

Please look into this matter on a humanity basis atleast and please do the needful.

Thanks

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