BagItToday — ONLINE COMPLAINTS- bagittoday

Hi,

This is Sai Pratap from Bangalore.
I had placed order for three watches on[protected], with Order No:[protected], I paid about Rs. 8700+ including handling charges of Rs.299/- for 3 watches. The executive who made the booking told his name is Vikram.
But, as I dint receive any reply from Indiatoday I called them on[protected], after spending more than 3 hours and calling nearly 8 times, with all efforts I was able to reach the person so called Vikram who had booked my order earlier.
But, I received a shocking reply from him that, my order is not dispatched as whatever handling charges told by him is not correct, and I have to pay handling charges individually for each watch amounting to Rs. 299*3=897, I was wondering how a company like Indiatoday cheat people like this taking handling charges of about Rs. 900 for dispatch of watches with in India, even though I ordered in one single lot, they also told me unless I make this balance payment for another 2 handling charges my order wont be processed.
When I indicated that it was Indiatoday who told the charges earlier and billed accordingly on my credit card and happily taken my money. And also when I pointed their second mistake, India today should had informed me immediately after the booking date that additional handling charges to be paid, and why they kept quite for 20 days and that too when I called then only they replied the status, this clearly shows the kind of services they are running, and their was absolutely no answer to both of their mistakes.
As on date[protected] it is almost 40 days I paid money and I am yet to receive my watches, worst thing is no one will give proper answer for the status of my watches.
Its high time that some one from India today who is responsible, should take account of this and initiate immediate action in dispatching my watches and take necessary action for the shoddy work done by their staff.
I will be happy to receive a reply on this, my mail ID [protected]@hotmail.com

i purchased one sunglasses thru bagittoday. till todate i have not received my item. i have already paid Rs. 399. My order no. is 190453, Ref. id. No. [protected]. On 30 Jun 2011 i have received one SMS saying that items has been despatched thru Bluedart bearing c.No. [protected]. I enquired thru Bluedart but consignement was for Calcutta on others name, not on my name. I'm staying at Visakhapatnam. Kindly look into the matter and inform me appropriately. This is rediculas that i'm still awaiting for my items for i paid in advance and you guys are sleeping. No botheration for customer. Bloody same on your part. that is why people in india usually do not believe on on line marketting cause people like me becomes fool.

akhilesh kumar shrivastva
Visakhapatnam

Hi,

I am Asfaq Shabhai.

I ordered from BagItToday too with the order no.TRNPL/DLI/[protected]/219980. The order value is Rs. 3698 Order Date is 17-JUL-11 and Activity is BAGITTACT.

Then i received a mail and sms on giving the despatch info of my order as follows:

Your order no TRNPL/DLI/[protected]/219980 for Rs. 3698 has been dispatched on
23-JUL-11 by POSTAL

You can pay on delivery.
Kindly expect the delivery in One Week.You can make the payment by Cash on Delivery. We request you to leave
instructions with someone at your address to receive the order parcel
in case you are absent for any reason.

After waiting for the order for 20 days, I approached the Customer Support who told me that my order is been despatched through regular Indian Post and asked me to go to near Indian Post to check out on my order and get the status providig me with the consignment number as 1087566.
I dont understand that if they have sent it to regular post then how am i supposed to pay and why isnt it reached me yet and when they said that it wont take more then a week.

Asfaq Shabhai
asfaq.[protected]@gmail.com