[Resolved]  BagItToday — Didn't get Order ID

Hi,

This is Munisankara.M,They called me from BagItToday, they told, I got selected to get platinum ID.Then I paid 53498/- for Diamonds pack on 17th july 2012 through credit card.The amount went from my account, it went to "LIVING MEDIA INDIA LTD DELHIIN"

He told me to convert the amount in to 24 months EMI from their side(not my side). But still I didn't get any conformation on that.

The pack includes

1. 2packs of diamonds
2. Panasonic home theater
3. Panasonic DVD player
4. Carry bag
5. Penasonic digital camera 14.1 mega pixels
6. puja thali
7.2pieces Spice mobiles 2G and 3G.

I paid total 53498/-(opening 29999+closing 23499). Find the below trasanction id's.
Below are the information got from Executive.
For opening transaction ID: [protected]
closing transaction ID:[protected]

MY Platinim Id: itbc/munim_platinumid02777

Employee name(Bagittoday executive name): Amit Sharma from Delhi.
Emp id: 1483

Day before yesterday he told only transaction ID's and platinum ID. But still I didn't receive any email or message.
I paid total 53498/-. Please confirm the details and reply back to me.
I got a call yesterday for conformation,But still I didn't get any emails or messages from u today, details like Order Id, transaction Id's and Platinum id and password etc.
Please reply me back, with all details.

I called to customer care, thay are telling, the amount is not updated.


My address:
Munisankara M
H-No.70/3, c/o krishna Reddy building, 10th cross
Kotunur main road, JP Nagar 8th Phase
BANGALORE , 560076
mob: [protected]
mailid: chaitanya.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear. Munisankara,

we have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

As per our process, we do arrange a verification call to the customers giving them all the required information/T&C’s regarding their orders, e.g. order details in terms of order value and related items, customer’s mailing address and delivery window etc. In case, a customer is not satisfied with any of the conditions, he is free is get the cancellation of the order during the verification call itself.

Further, same already has been delivered to you against the Both ids

We have investigated your complaint and found that your order is a thoroughly verified order during our verification process.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.Com

we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

thanks & regards,
swatantra jha
online support (bag it today)

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