[Resolved] Bajaj Allianz General Insurance Company Ltd — Vehicle Policy

ashish24apr

Address:

Maharashtra

Hi
This complaint about not received Original policy, negligence from customer executive and customer centre.

From customer executive - not committed for time and there statement, no response at all, almost more than one month not received original policy, I have called more than 100 times to them
Executive name - Geeta Chaskar , Rohit Nitnaware

From customer centre - registered two complaint
Complaint no. 17904428 , on 24 May 2012 - to Prachi Kale
Complaint no. 17960731 , on 27 May 2012 - to Gaurav Updhya
on 28 May 2012 - I have checked status of courier and again registered complaint to Senior customer centre .

I have given all required documents and ICICI cheque to customer executive on 11 Apr 2012, after several followup got soft copy of policy from Rohit on 18 Apr 2012.
Till now not received original copy of policy and no final answer from BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD.

Thanks

Ashish Ashok Pawar
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ashish24apr

after completion of all documents and payment term, still customer is suffering a lot .

Bajaj Allianz Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Ashish Pawar,

Bajaj Allianz always values its customers and hence we apologize for the inconvenience caused to you.
Please note that we have received your request and are investigating the matter. Can we request you to allow us some time to look into this matter??? Our support staff will soon get in touch with you.

We would like to inform you that we have created a separate customer care portal http://support.bajajallianz.com/support/ where you can post your queries.
We appreciate your patience and time.

Thanks and regards
Bajaj Allianz Customer Support