[Resolved]  Bajaj Allianz Ltd. (Motor Insurance) — HARASSMENT AND PROVIDING ONLY HALF CLAIM

Address:West Delhi, Delhi

MY CLAIM ID is OC[protected]-00020453,

My vehicle got collapsed with a pillar (a 40NB pipe which was fixed temporary for lightening purpose) on road.
Right side of my car, right door and sideways got damaged badly,
Whole incident takes place as the car was taking turn to right and the a another car suddenly comes from front (i.e from wrong side with high beam on) to avoid accident i turned my vehicle right and thus collapsed with the pillar.
All this instance is being informed /told to the surveyor and the place of incident is shown to him, now he is saying that the justification is improper only door will be replaced, Body dent is due to some other incident.

SO HOW CAN I GIVE HIM JUSTIFICATION, IS IT WILL BAJAJ ALLIANZ TELL ME. SHOULD I PUT SURVEYOR INTO THE CAR AND TRY TO COLLAPSE THE CAR WITH PILLAR AGAIN FROM LEFT SIDE.

If such service and customer harassment is Bajaj policy then i am very sorry for myself that i have chosen such a worst company for my insurance.
Please note that my total claim is for not more than Rs 7000/- and company is escaping, if it goes to 1,00,000/- then only god will know.

ALL THE READER ARE REQUESTED THAT NOT TO BUY CAR INSURANCE FROM BAJAJ ALLIANZ.
PLEASE FREE CALL IF ANY CLARIFICATION REQUIRED.

GAURAV NIGAM
[protected], [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Gaurav Nigam,

Bajaj Allianz always values its customers and hence is very sorry for the inconvenience caused to you.

Please note that we have received your request and will be investigating the matter. Can we request you to allow us some time to look into this matter??? Our support staff will soon get in touch with you.

We would like to inform you that we have created a separate customer care portal http://support.bajajallianz.com/support/ where you can post your queries.
We appreciate your patience and time.

Thanks and regards
Bajaj Allianz Customer Support

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