[Resolved]  Bajaj Auto — poor service on rude behaviour

Address:

Rajasthan

Sir,
SUB; i would like to launch a complain against the service center[RAJA BAJAJ SERVICE CENTER JODHPUR] the service was not carried out to my satisfaction.
I am having a pulsar 200cc bike,engin no.05053.
I had given my bike for servicing at 930 in the morning,{date 13th july 010} i was told to colect my bike at 430 that very same day.it was a normal paid service along with the changing of the handle bar.
I called up the service senter at 530 in the evening to check wether the job was done . on calling i found that no body had an idea as to what had happened with my bike.On calling the 3rd time i was told that it would take another 2 to 3 hours as the handel bar still remaind uninstalled,when i demanded an explanation, I WAS RUDELY TOLD TO COME TO THE SERVICE CENTER,AND CHECK FOR MY SELF,THE GUY ON THE PHONE JUST HUNG UP. I seriously have no idea what kind of people is bajaj appointing these days. I must say that the image of bajaj is at stake if this goes on.
Then when i reached and demanded for the complaint book the guy said that they did not have a complaint book.
I had to wait and and my bike was handed to me at 630 than 430 as promissed.
i had a very unprofessional experiance. I want some serious action to be taken.
this complant is against
RAJA bajaj auto ,jodhpur{raj}
Job card no.017730

My contact details are; siddharth bhardwaj
Mob no. [protected]
Email id; [protected]@gmail.com
Add.D-154 PRITHVI RAJ NAGER,NEW PALI ROAD JODHPUR