[Resolved]  Bajaj Automobiles Ltd — Behaviour and ignorance of the issue

Sir,
On 12th Sep. 2008 I visited your service centre in Meerut that is Vikrant Automobiles, Garh Road Meerut at about 09:40hrs, where during job sheet preparation I came in contact with a person who is involves in chatting with the employee of your Service Station and claims me that he is also a Employee of your Service Station and ask me the problem to check during Service of my bike, here I also wish to tell you that none of your service station staff is in their Service Station Dress Code, that so called employee ask me the keys of bike to have a test ride to know problem but after few minutes I was told that that was some outsider not Service Station employee, the person named Arun Yadav is the employee preparing my job sheet reacts very badly to me and also not ready to provide me the Job sheet and Daily Response time Sheet details but after few pressure I got all the details and my JOB SHEET No: is 53660 and my bike registration number is UP15-AF 7711 by the name of Piyush Singhal R/o 490, Sadar Dal Mandi, Meerut Cantt.
Now I wish to tell you that it is not the first incident happen in that place this is the 4th case in about 4months and when none of the Service Center owner and their staff helps us in finding out the right solution of my issue as after the preparation of my job sheet and BIKE is their responsibility I seek right help from your side.
I have also launched a Police Complaint against Service Center Owner and Staff for their misleading and carelessness, and now the purpose of my mail is to inform you people to look into the matter as this somehow affecting the image of Bajaj Automobiles, I also want to tell you that I have the full support of Local and National Media over the issue but my intentions are not to hurt anybody and this is the main purpose of my mail to you people to provide me the right solution.
Your Service Center owner and their Staff also pressuring me that they have a good approach Politically which can be a problem for them and Bajaj Automobiles because my Bike is their responsibility and now they cannot deny from it, they have to accept their fault and give me the Best Solution of my problem, I also wish that you people also understand it.
I am attaching the details of Job Sheet and Time Sheet with this mail which give you an idea that all that I have said is true and I am not misguiding anybody.
This is a request you to please look into the matter seriously otherwise it can lead to a very adverse affect not just on the Service Station but also to Bajaj Automobile Image which they think is very trustworthy around the country.
After this I was given a complaint number 2426 from Bajaj Automobile on 13th of Sep08 and also told me that they will revert me in next 24hrs but it’s very hard to say that after many mails and calls from my side I haven’t heard anything from them, their behavior is very bad and dealer is threatening me that he will stop my insurance claim if I didn’t take my Police Complaint back.
I need your help to get the solution of my problem company cannot do this with me, it’s their responsibility, they cannot deny from it.

Thanks for your time.