| Address: | Hyderabad, Andhra Pradesh |
Dear Sir,
I Mr Venkatgiri, Purchased the IFB Wasing Machine on 1/4/2011 of Model Senorita SX 6Kg Front Door.
The product is not working after 15 days after the installation and we given the compaint to custmer care service from the day 1 and they send the engg 2 times an un qualified and unable to resolve the issue and finally 3rd time they came and lock the product.When i discuss abt this issue with Praveen,Mansoor and Said of IFB employees they informed me that they will replace the product within a couple of days i will get the new machine.Its a bad luck to me still idid'nt recive any phone call or updates on the product from them.I personally visted the show room they are not all responding to my request and saying even if i give a complaint to consumer court their is no use said by Praveen.
Please help me on the above issue what should i do further to get back my amount.?
Details of Purchase:
Bill No: Mall/cr11/131
Date Purchase:01/04/2001
Dc: [protected]
Complaint No:165339
Thanks,
Venkat
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IFB WASHING MACHINE — not working from the date of purching
I had purchase IFB Washing Machine Senator model in the month of January 2008.Since this date machine is giving defferent type of problems. I am sending complaint on this phone no 39004321 atlest 2-3 times in every months. Some dates and complaint numbers are giving here :-
Dates Complaints No.
Aug. 21,[protected]
22832800
Oct. 10,[protected]
Nov. 11,[protected]
Dec. 03,[protected]
January 23,[protected]
April[protected] code no. 1846520