[Resolved] Bajaj Finserv Lending — Bajajfinserv Wrong Loan account in my name | |||
Hi, I have taken a LED TV from Reliance Digital under Bajaj finserv 0% interest scheme. When i received my first statement, i found that there are 2 loan accounts registered in my name. One which i have taken and the other one is Old which was taken in Hyderabad 2008. Immediately i have logged case with [protected]@bajajfinserv.in, they have responded saying "We are updating the records for two unknown loans reflecting on your name, as these loan account numbers belong to other customer. Dut to name match this loan get linked with your details. Allow us 4-5 days to resolve your query." Then i thought that the issue is resolved. But today i received call from police that they got complaint from advocate regarding bajaj finserv Loan issue. i took the mobile number of the manager DAVID and told him my problem. But he says Pay the amount for Rs.33,516/- and take the receipt. We will verify the hard copies, if they are not matching then we will refund your amount. When i asked him, what is the proof that i would get my amount back? He said if you trust me i can help you. but i won't mail you or anything. if you are not paying i will proceed with legal actions. Can anyone help me to come out from this problem? For your information, i have taken only one loan. I am no where linked the loan account who has taken in Hyderabad. Thanks, Raja Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
9 Comments | |||
Comments
if possible want to get clear by the report, if it is correct
Dear Customer,
At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?
With regards,
weCare
Bajaj Finserv Lending
At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?
With regards,
weCare
Bajaj Finserv Lending
Dear Raja
Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?
With regards,
weCare
Bajaj Finserv Lending
Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?
With regards,
weCare
Bajaj Finserv Lending
Dear Raja
With reference to our discussion, we wish to inform you that we have delinked the wrong loan account number from your Loan account.
We have sent a confirmation mail regarding the same on your registered email ID from our service channel [protected]@bajajfinserv.in.
We sincerely apologize for the inconvenience caused.
With regards,
weCare
Bajaj Finserv Lending
With reference to our discussion, we wish to inform you that we have delinked the wrong loan account number from your Loan account.
We have sent a confirmation mail regarding the same on your registered email ID from our service channel [protected]@bajajfinserv.in.
We sincerely apologize for the inconvenience caused.
With regards,
weCare
Bajaj Finserv Lending
Hi,
Thanks a lot for resolving this.I really appreciate your response and quick reaction to the query.
Thanks,
Raja
Thanks a lot for resolving this.I really appreciate your response and quick reaction to the query.
Thanks,
Raja
Hi Bajaj Finserv Support,
I am really frustrated with your ridiculous and non standard policies. Today again i received call form the persons who claims to be DELHI POICE and ADVOCATE. They says that i have to pay an outstanding amout of 39000 which is on my name. who the hell that have taken loan from you in 2008. why my mobile number is registered against this LOAN?
Last time you said that issue is resolved and i won't get any calls from any one. But what's happening now?
I got call from the following numbers
+91-[protected] - Claims to be DELHI POLICE
+91-[protected] - Claims to be ADVOCATE .
Can you please share your manager number so that i want to escalate this issue. For the past 2 years you are disturbing me a lot. Today i was in meeting and this persons are calling me and disturbed whole plans. This shows how poor your methods are?
I can't wait any more... I am fed up mailing you and asking for the resolution. Please share your manager number.
I will be filing Consumer complaint against Bajaj Finserv if there is no permanent resolution this time
Thanks,
Raja
I am really frustrated with your ridiculous and non standard policies. Today again i received call form the persons who claims to be DELHI POICE and ADVOCATE. They says that i have to pay an outstanding amout of 39000 which is on my name. who the hell that have taken loan from you in 2008. why my mobile number is registered against this LOAN?
Last time you said that issue is resolved and i won't get any calls from any one. But what's happening now?
I got call from the following numbers
+91-[protected] - Claims to be DELHI POLICE
+91-[protected] - Claims to be ADVOCATE .
Can you please share your manager number so that i want to escalate this issue. For the past 2 years you are disturbing me a lot. Today i was in meeting and this persons are calling me and disturbed whole plans. This shows how poor your methods are?
I can't wait any more... I am fed up mailing you and asking for the resolution. Please share your manager number.
I will be filing Consumer complaint against Bajaj Finserv if there is no permanent resolution this time
Thanks,
Raja
cancel polycy or stop emi
Sir im sagar kadam my 402gip05903302 in this poliy please cancel & STOP EMILogin
I can't login my account my user no[protected] and password- bokaro12331%
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2026
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